Broderbund PrintMaster Silver 15 for PC Logo

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Posted on Jun 03, 2011

Printmaster Silver 15: Recently had computer worked on and now I get the message "Can not determin configuration" when I try to load it. When I try to repair it I get the message " An installation support file 'C:\DOCUME-1\OWNER-1.YOU\LOCALS-1\Temp\(A35C2323-3CEA-405C-9569-EF5DDE930B2F)\InsUtl.dll' could not be installed. Access is denied. Also it won't let me uninstall so I can reinstall it. Love the program and I have lots on info in it. Please help if you can

5 Related Answers

Anonymous

  • 432 Answers
  • Posted on Apr 18, 2009

SOURCE: can't install printmastersilver12 ''cannot determing configuration

where is there main website or what are the requirements for this application - was it designed for windows 98 or what exactly ??

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thegoshem

thegoshem

  • 61 Answers
  • Posted on May 06, 2009

SOURCE: Cannot uninstall this product that does not work, until it is installed on this computer. 'C:\DOCUME~1\Jan\LOCALS~1\Temp\{A35C2323-3CEA-405C-9569-EF5DDE930B2F}\InsUH.dll'

Are you going to reinstall after?

If not, delete the program files folder, and run ccleaner's registry tool.
http://ccleaner.com

ViscamTech

Piyal Perera

  • 528 Answers
  • Posted on May 06, 2009

SOURCE: uninstall PrintMaster Platinum 15 but have to reinstall access de

Make sure you can see all the files. (My computer --> Tools --> Folder Options ---> View (tab) --> <Select 'Show hidden files ...' option.
Find the folder you have indicated. C:\DOCUME~1\Jan\LOCALS~1\Temp\{A35C2323-3CEA-405C-9569-EF5DDE930B2F}

Delete that flder.
Restart the computer and reinstall the software.

Anonymous

  • 6 Answers
  • Posted on Jun 27, 2009

SOURCE: uninstalling printmaster silver 12

u can't remove ur print master? i had encounterd this prob before

so try to install again ur print master to overwrite all files. coz u unistall it improper thats why u can.t remove it..

try to install again and after that u can now remove it into add/remove progam thx for posting!!

leecom72

Lee Hodgson

  • 4810 Answers
  • Posted on Jun 02, 2011

SOURCE: I have CreataCard Platinum 8 version installed on

Hi.

If you are unable to uninstall the software by way of 'Add or Remove Programs' or 'Programs and Features', it will be necessary for you to perform a manual uninstall by searching the hard drive for files and folders related to the program you want to uninstall. then manually removing those files and folders.
Many programs will install files and folders in several locations on the hard drive. And, even when it is possible to uninstall software by way of 'Add or Remove Programs' or 'Programs and Features', it is always a good idea to conduct a search of the entire hard drive then manually delete any files, folders, icons and shortcuts that are found by that search because many uninstall processes do not remove all files, folders, desktop icons and Start menu shortcuts associated with the software.
After making sure that all files, folders, icons and shortcuts have been removed from the computer, empty the Recycle Bin, restart the computer, then run a registry cleaner until no invalid registry entries are found. It is advisable to run the registry cleaner REPEATEDLY (always restart the computer before running the registry cleaner again) because fixing some invalid registry entries can cause other registry entries to become invalid.

If you are uninstalling the program because you believe that the installation is corrupt, these steps are especially important . Making sure that all files, folders, icons and shortcuts are manually deleted and using a registry cleaner to remove all invalid registry entries is the best way to ensure that all corruptioIf you don't have a registry cleaner installed on your computer, you can download the free CCleaner by clicking on the link below

Download Latest Version of CCleaner

If you use CCleaner, you must remember to click on the 'Registry' button on the left side of the window before starting the scan. And, with CCleaner, running the registry cleaner repeatedly will often cause the same invalid registry entries to be displayed over and over. If that happens more than twice, the only option is to allow those invalid registry entries to remain - because indications are that those invalid registry entries are not truly
invalid at all.

There is also an option to try and uninstall a program using CCleaner. If you click on "Tools" option on the left hand side, click on "Uninstall" and look down that list for Creatacard and try and uninstall the software using that option.

The 'Cleaner' option in CCleaner is a very useful tool for cleaning out unnecessary files and folders on the hard drive. So, it is also be a good idea to run the 'Cleaner' option in addition to the 'Registry' option.

Once you are sure that all traces have been removed restart your computer and proceed to re-install the software again.



Hope this helps.



Regards.

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Related Questions:

0helpful
1answer

Our business has been using Printmaster 15 for a few years now. We recently bought a new computer with windows 7. Printmaster 15 is obviously not compatible with Windows 7. I bought printmaster 2011...

You can try version 15 in compatibility mode:

Troubleshoot Compatibility
This can help with some (but not all) programs/drivers:
1) Uninstall the program if it's already installed. Then when you install/reinstall it instead of double clicking on the install file right click it and select "Troubleshoot Compatibility"
2) Then click "Try Recommended Settings" and in the next window click "Start the Program" to install it.
3) After it installs see if it works correctly. Please note - some programs may not be able to run in Windows 7.
More details about how to make older programs run in this version of Windows:
http://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windows
0helpful
1answer

I recently had my computer serviced for a major virus attack. System operates on Windows XP. I now cannot open PrintMaster Platinum 12. I get a message "cannot determine configuration." Additionally, I...

May have to uninstall it first, then reinstall it.

Click START button, lower left corner
then click Control panel
then click on add or remove programs

*see if your product is listed(may be under BRODERBUND or other publisher name)
If it IS listed, uninstall it

Or sometimes the UNINSTALL is included in the CD options:
Insert the cd into the drive
go to my computer
find the cd drive
right-click the drive
select "explore"
Look for an Uninstall program

Hope this helps!
hansola
1helpful
1answer

How to configure Printmaster 12

melodie roba,
Most definitely this could be your problem! I would reccomend that you completely uninstall Printmaster 12, run another virus check, then reinstall the program. Once the program is installed, update it through the vendor and it should work fine. You should be able to find the vendor (PrintMaster) updates through the help menus.

Hope this helps,

-samson39
1helpful
1answer

Can't install printmastersilver12 ''cannot determing configuration

where is there main website or what are the requirements for this application - was it designed for windows 98 or what exactly ??
0helpful
1answer

A bit too long

Hi courteneeros

You have to buy a case and let it been shipping to you :O), i mean it is not as download version.
please see here :
http://www3.dealtime.com/-printmaster

OR the version you want to have :

http://www.epinions.com/Software--desktop_publishing--brand_broderbund/search_string_~gramparsons

Have a nice time over there

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