Toshiba 32HFX72 32" TV Logo
Anonymous Posted on Jun 01, 2011

The remote cannot turn the TV on or off, not a battery problem.The remote from the cable provider cannot turn the TV on or off. I feel like when I was a kid and have to do this manually. Is this a capacitor problem?

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Wale Sarumi KomputerSolution

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  • Toshiba Master 6,993 Answers
  • Posted on Jun 01, 2011
Wale Sarumi KomputerSolution
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Hello,

If new batteries did not fix the problem, then it means the problem is either from the remote or the TV.

Remote: Check the remote battery terminal, see if its not rust. Also, disassemble the remote, can check the connection between the terminal and the remote board, see if there is no disconnection of any kind.

If after checking and all seems well, then it means the remote is defective. To confirm, borrow a remote, test it with the TV. If it works, then it means you need to replace your remote. But if the remote you borrowed does not work, then it means the problem is from the TV and not the remote.

TV: There is a sensor in the TV that communicates with the remote. If this sensor is defective, the remote won't communicate with the TV.

The TV sensor might have loosed contact from inside of the TV or it maybe defective and need to be replaced.

So do the above troubleshooting and let me know if the problem is from the TV or remote. If problem is from the remote, you need to do a replacement. But if otherwise, let me knows as well.

Regards.

Testimonial: "The solution was what I suspected, the next step is to pay for the whole solution"

  • Anonymous Jun 01, 2011

    it is the TV and the sensor which is what I suspected. Is it worh fixing an 8 year old TV for $20 as per your rate, plus parts and technician?

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