I have a BDP S-350 blu-ray player that just started having a problem playing a couple of blu-ray discs that I get from Netflix. The disc will load and start then will stop playing after about 10 seconds. I've owned the player for about three years and have done one firmware update that I got on a disc from Sony. Doug

I'm sorry for the difficulties you're experiencing in playing the new Blu-ray disc in the Sony Blu-ray Player.

In most cases, the issue might be with the Java content on the new Blu-ray discs is making these issues. The Blu-ray technology is developing everyday and adding more and more features to the existing technology. Hence it is required to make the Blu-ray Player up-to-date by installing the latest firmware update available from the manufacturer (who ever it is).

Going ahead with the first step, please install the latest firmware update available for the Blu-ray Player.

Please click the following link to get the latest firmware update available for your Blu-ray Player:

http://esupport.sony.com/US/perl/swu-download.pl?upd_id=6385&os_id=99&mdl=BDPS350


I'm sure, installing the firmware update should resolve the issue. If you need any further clarification/assistance, please let me know.


Thanks for understanding.