Cuisinart Grind and Brew DGB-300BK 10-Cup Coffee Maker Logo
Posted on Jun 01, 2011

One pin broke off on the back of the plastic top to my DGB 300BK Grind and Brew and after several temporary fixes, I need to find a new top. The grinding cycle still works if I hold the top just right, but who wants to hold the top in place while it brews too. Does anyone know where I can purchase a new top?

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  • Posted on Jun 16, 2011
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Kathleen,
I just called Cuisinart Consumer Service Center at 1-800-726-0190 and the representative I got (Christina) placed an order for the part and had it shipped to me. I didn't have to pay anything! It should be here in 7-10 days. Guess I'll be doing Starbucks until then, but a small price to pay overall for my favorite coffee maker.

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The lid on my Cuisinart Grind and Brew DGB-300 has broken. Do you have one, preferably in black. Thanks!

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WARMING PLATE DGB 300

The Automatic Shutoff Time can be programmed
anywhere from immediate shutoff
after completion of the brew cycle up to four
hours. When the coffeemaker shuts itself off,
two tones will sound. Four hours is the default
time. The 0:00 setting shuts the unit off immediately
after brewing is complete. To check the
current setting, press the “On/Off” button and
the Automatic Shutoff Time will be displayed.
To change the preset time, press and hold the
“On/Off” button until the red “power” light
begins to flash. This signals that you have
entered the “Set Automatic Shutoff” mode.
Press the “Hours” and “Minutes” buttons
to scroll forward through the digits until
desired time appears. The first setting which
appears is preset at “4:00” and the next
display will be “0:00”, since four hours is the
maximum Automatic Shutoff setting. Pressing
and holding either button will allow you to
scroll continuously, slowly at first, and then to
accelerate to the rate of about three digits per
second. As the desired time setting approaches,
release the button and then press repeatedly
to advance one digit at a time.
The Automatic Shutoff Time (ASO) may be
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NEED oWNERS mANUAL FOR gRIND & bREW SO i CAN SET IT

if you go to this address you can download a manual...
http://safemanuals.com/user-guide-instructions-owner-manual/CUISINART/DGB-300BK-_E
if the address doesn't go just go to safemanuals.com and in drop boxes choose cuisinart/dgb-300bk. will take you to thie page.
enjoy your coffee.
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Cuisinart dgb-500 automatic grind & brew

You have not missed anything. Unplugging for longer than 16 minutes (has 15-minute memory) is the only troubleshooting you can perform. Call Cuisinart to find out if you are still in warranty. All electronics have a failure rate. Cuisinart's is acceptably low, but their coffee makers are the least reliable of all their products. The basic problem with electronic coffee makers is that coffee makers produce high heat, and high heat kills electronics and melts plastic. At least Cuisinart has a 3-year warranty - higher than the industry standard.

Let me put it another way. All coffee makers have a high failure rate. As many Cuisinart coffee makers that break down, the non-Grind-and-Brews still have a 91 rating from Consumer Reports. Consumer Reports doesn't give ANYTHING a 91 rating. A lot break, but you probably won't fare much better by switching to a different brand. The problem with a Cuisinart breaking down is that an expensive unit broke down - you wouldn't be upset if your $15 Mr. Coffee broke every year. The law of averages is on your side - a 2nd Cuisinart will probably last longer.

-Tha Mp3 Doctor
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