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Posted on Aug 17, 2008
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My new Canon D40 will not display its raw photo pictures in photoshop or bridge. I get a message that photoshop can not disply because "wrong document." They will display using the Canon program. Please help

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  • mbidwell Aug 18, 2008

    I will not have a chance to try this for another two days. It sounds reasonable.



    Thank you

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Anonymous

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  • Posted on Aug 17, 2008
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HI,

Check the Adobe website for an updated Camera Raw plug-in. Your camera model may be newer than the version of the AdobePhotoshop Camera Raw plug-in you are using. An updated version of thePhotoshop Camera Raw plug-in may be available that supports yourcamera. Download the update from the Adobe website at www.adobe.com/downloads. Follow the instructions on the download page to install the plug-in to the correct directory.
To determine what version of the Camera Raw plug-in you currentlyare using, open Photoshop or Photoshop Elements and do one of thefollowing:

  • For Photoshop or Photoshop Elements on Windows, choose Help > About Plug-in > Camera Raw.
  • For Photoshop on Mac OS, choose Photoshop > About Plug-in > Camera Raw.
  • For Photoshop Elements on Mac OS, choose Photoshop Elements > About Plug-in > Camera Raw.
Note: Before you install an update to the PhotoshopCamera Raw plug-in, verify that it is compatible with your version ofPhotoshop or Photoshop Elements. Compatibility information can be foundon the Photoshop Camera Rawpage or on the download page for each version of the plug-in. Newreleases of the Photoshop Camera Raw plug-in are generally onlycompatible with the current versions of Adobe products. If you use anearlier version of an Adobe product, and you use a camera that requiresa later version of the Photoshop Camera Raw plug-in, you can use thelatest version of the free Adobe DNG Converter to convert your cameraraw files to DNG (Digital Negative) files. DNG files can be opened inan Adobe product that supports the Photoshop Camera Raw 2.3 plug-in orlater.
For more information about the DNG format or to download the latest version of the Adobe DNG Converter, visit the Digital Negative page on the Adobe website.

  • Anonymous Aug 17, 2008

    If your camera model is not currently supported by the Photoshop Camera
    Raw plug-in, check the Adobe website periodically to find out if a new
    version of the plug-in has been released. Because new versions of the
    plug-in may also include fixes and performance enhancements.
    For a list of models supported by the current version of the Photoshop Camera Raw plug-in, visit the Photoshop Camera Raw page on the Adobe website.

    Please don't forget to rate or accept the solution as fixya.

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  • Posted on Aug 17, 2008
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It may be that your system is set to open CR.2 files with canon DPP and you can change this with preferences.
Also, you may need to update your Adobe software (CS/ACR) to be able to read the 5D files if it even still supports the 5D.
Older versions of PS will NOT open newer Raw files but I'm unsure if CS supports the 5D. You will need to check their site for supported cameras and then upload the latest ACR updates for CS

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  • Posted on Aug 17, 2008
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Make sure that if the format is proper.

usually canon output pictures is in jpg format.

so confirm that

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