I have crackling on my phone line when I make or recieve a call. The phone is new and a cordless model. Can you recomend any solutions Thanks

connect one of your other phones to the same socket and
check if it works properly. if not the you need to change
the socket.

You should get a phone filter

It sounds like an interference, maybe caused by crt monitors, microwave ovens, wifi

Without the make and model of the phone unit, I would guess you are suffering from interference if you're using a cordless phone system.

If you are, move the base unit to a room that doesn't have appliances, wifi, or computers and check to see if that removes the static.

Unplug your Phone and plug in a regular un-powered phone. If it rings your cordless base station is bad and you will need a new one if it does not ring then there is a problem on your phone line and you need to contact your phone company. Note, the phone company will charge you for repairs inside your house.

Do you know what frequency the phones operate on? Many devices can interfere with cordless phone signals, including wireless routers, Bluetooth devices, and even microwaves.

Try moving the phones away from any of these devices and see if that helps. If you use DSL for your Internet service, make sure you have placed filters on all of the phone lines that don't go to the DSL modem.

crackling on the line is water / moisture in your telephone line that causes a loose connection some were .you need to have your phone company come out and find the fault and fix it. they can not charge you for this service as it is due to there lines being worn by time.


hope this helps
please take the time to rate this repair advice. thank u

Sounds like you hve "noise" on the phone line you are using. Try plugging a normal phone into the line socket you are using for faxing, then pick up the reciever to make a call. If you hear crackling then the line is noisy and you need your phone service provider to repair the line. If you dont hear crackling try using another line lead.

Your phone has Digital Enhanced Cordless Telecommunications (DECT), known as Digital European Cordless Telephone[1] until 1995, The digital filters will prevent interference from the bandwidths used by phones and wi-fi.
Your phone also incorporates dynamic channel allocation which switches frequencies when noise(static) is encountered.
Eventually your conversations take a wire route down the road. You are getting some "cross talk", an actual scientific term used to describe signal transmission from one line parallel to another by magnetic eddy currents. I would call the phone company and have them trace the problem.

I had the same problem with KX-TCD220E and BT line. Cured by changing the DSL filter.