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Posted on May 30, 2011
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Jenn-air sve47600w, clock control board went bad but when I replaced it now the fan and oven light stay on and the touch pad does not work>

  • dhwagner May 30, 2011

    no but the touch pad worked fine when the control board went

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2 Answers

Anonymous

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  • Master 4,323 Answers
  • Posted on May 30, 2011
Anonymous
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Hi

If you have connected correctly and the ribbon cable is also fine then it seems that the touch pad is bad and should be replaced. Hope this helps...please post back for further assistance.

Daniel

  • Anonymous May 30, 2011

    What was the reason behind rejecting this solution.....seems like you hate Facts :)

  • Anonymous May 30, 2011

    Yeah thats why I told you to check the ribbon cable first, if thats fine then there is no magic button which can reset the touch pad other then pressing the STOP/CLEAR button and holding it for 15 seconds.

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Paul Bade

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  • Jenn-Air Master 1,818 Answers
  • Posted on May 30, 2011
Paul Bade
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First, double check your connections against the wiring diagram in the back of the range, especially for the fan and oven light. Look for labels printed on the board next to the terminals and match them with the diagram. For example, you may see a YEL/BLK wire going to F1 on the board on the diagram, meaning the yellow wire with the black stripe should be connected to the F1 terminal. If you find any discrepancies, make a note of them, then correct the connections. If it still doesn't work, you may have damaged the board. I assume the clock lights up correctly since you do not mention a completely dead board.

The touch pad typically uses a Flat Flexible Circuit (FFC) to connect to the control board. Most of these use a locking collar or latching plate to secure them to the connector. These parts are attached to the connector shell on the control board, and are in most cases a different color than the connector shell. The collar is a rectangular frame on top of the shell; the FFC goes into the slot on top of the collar. To insert the FFC, pull the collar up to the stop on both ends, slide the FFC in, and while holding the FFC in place, push the collar down to lock the connector. The latching plate is rarely used in appliances; it's for space-limited situations where the FFC needs to go in parallel to the board. It flips up on tiny hinges to unlock and is pushed back down to lock it.

Contact alignment on FFC connections is critical. Try reconnecting using the directions in the preceding paragraph. It may be necessary also to clean the contacts on the FFC with a soft white pencil eraser; however since none of the buttons work, I don't think this is the issue. One thing to check: if the FFC ribbon is long enough to get turned around, look for markers - typically the numeral 1 will be printed by one edge of the FFC; it corresponds with the end of the connector that has a 1 printed by it on the board. If there are contacts on only one side of the FFC ribbon, check verify that side is mated with the contacts inside the connector shell.

It is possible somebody messed up and sold you a "reconditioned" unit that did not actually get repaired. That's why dealers have warranties.

  • Tommy Tompkins
    Tommy Tompkins Apr 15, 2019

    Today I replaced the clock/control panel. Everything works well EXCEPT ---- the Cancel/Off button does not work. Before replacing the clock/control panel, this button was "difficult" (I often had to press several times to get it to work, while the other buttons worked with only one touch. Of course, I could not see any displays with the clock/control panel out). Any suggestions? I cleaned the ribbon with an eraser - and it seemed to need it. Ribbon seems very brittle. Am I missing something, or is there a way to replace the touchpad itself (found online references to the touch pad layers separating...is that what has happened to my Cancel/Off button?)?

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The F7 code indicates that the touch pad either has a "stuck" or shorted key. Depending on the oven model, you either need to replace the touch pad or the controller (clock) and the touch pad. (Some Jenn Air appliances sell the two as one unit.)

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What does F- mean on my jenn air expressions electric wall oven? If it means what I think, then this is the 4th failure in 10 years. This just can't be right!

Common fault codes:
Maytag / MAYCOR / Magic Chef / Jennair / Admiral
Oven Fault Codes
Display Condition Remedy
F0 Function key shorted or stuck button Clean and unstick button or replace Touch Pad or Clock
F1 Defective Touch Pad or Membrane Replace Touch Pad or Membrane
F2 Oven over heat defective Relay Board or (if present) or defective Sensor
F3 Oven Sensor Open Replace Sensor
F4 Shorted wire or Sensor locate short and correct it or replace Sensor
F5 Hardware, safety circuits disagree Replace Clock
F6 Missing AC (power) signal Check for proper voltage (plug, breaker, etc.)
F7 Function key shorted or stuck button Clean and unstick button or replace Touch Pad or Clock
F8 A/D Warning Replace Clock
F9 Door Lock Warning Check door lock circuit or Replace Clock



If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

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Hi gwhiz03,

If you are having error code F1 with your Jenn-Air double wall oven this is because you have a defective touch pad or clock (ERC). This simple test will help determine whether the ERC (Electronic Range Control or Clock) or the touch pad is defective when F1 error code is present.

Note: Some models incorporate the touch pad in to the ERC as a single assembly, in which case this test is not necessary. Simply replace the ERC (Clock).

Warning: If you feel in any way uncomfortable performing this test or making this repair, please contact a qualified appliance repair technician.

1. Disconnect power to the range (unplug the range power cord or turn the power off to the range at the circuit breaker). It is very important that the power to the range has been disconnected, so please double check before continuing.
2. Gain access inside the control panel.
3. Disconnect the touch pad (also called keypad or membrane switch) ribbon from the ERC.
4. Make sure there are no lose wires, or anything else that may cause a short when power is turned back on. Assemble the control panel back the way it was.
5. Turn the power back on.
6. Wait for at least one hour to see if the F1 code comes back (usually accompanied by a beeping sound).
7. If F1 comes back, replace the ERC. If it does not, replace the touch pad.

Hope this helps.

Thank you for using FixYa.
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This may be no help at all but;
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F1 Defective Touch Pad or Membrane Replace Touch Pad or Membrane
F2 Oven over heat defective Relay Board or (if present) or defective Sensor
F3 Oven Sensor Open Replace Sensor
F4 Shorted wire or Sensor locate short and correct it or replace Sensor
F5 Hardware, safety circuits disagree Replace Clock
F6 Missing AC (power) signal Check for proper voltage (plug, breaker, etc.)
F7 Function key shorted or stuck button Clean and unstick button or replace Touch Pad or Clock
F8 A/D Warning Replace Clock
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JENN AIR
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Condition Check/Repair F1 Defective touch pad or membrane Replace touch pad or membrane (this problem is usually the touch pad) F1 Watchdog on board Replace touch pad or clock assembly (also called the ERC) F2 Oven too hot Replace relay board (if present) or oven temperature sensor F3 or F4 Open or shorted oven temperature sensor Replace oven temperature sensor F5 Hardware and watchdog circuits disagree Replace clock assembly (also called the ERC) F6 Missing AC signal Check for proper voltage F7 Function key shorted or stuck button Replace touch pad or clock assembly (also called the ERC) or attempt to un-stick button F8 Analog/Digital supervisory Replace clock assembly (also called the ERC) F9 Door latch supervisory Check door lock circuit or replace clock assembly (also called the ERC) F0 Function key stuck Replace touch pad or clock assembly (also called the ERC)
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