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Posted on May 30, 2011

How to reset polycom soundpoint ip500h - Polycom SoundPoint IP 500 IP Phone

4 Related Answers

A

Anonymous

  • Posted on Sep 27, 2009

SOURCE: Making a Polycom SoundPoint 501 work on an Avaya IPO

As you have probably found, SIP phones are not supported until R5, which just came out.

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Anonymous

  • 95 Answers
  • Posted on Dec 22, 2009

SOURCE: what is the default password for Polycom

Default Passwords:
To get into the web interface, the default username/password is "Polycom"/"456" (Note that this does not work with Safari 1.2.2.)
To get into the Admin interface on the hard phone, the password is "456". (Prior to v1.3.1, the web interfaces to the phone uses "Polycom"/"SpIp" as the username/password.)
The "user password" (not used much) defaults to "123".

To reset a lost admin password to default: at phone boot, during the 5 second countdown, push/hold 468* on the phone. Enter the phone's MAC address as the password. This will reset network info but keep peers loaded. Tested on Soundpoint IP 650.

Testimonial: "Thanx a lot. Although I had managed to find the password for console but the web interface password was still missing. :-)"

Anonymous

  • 11 Answers
  • Posted on Jan 12, 2010

SOURCE: i am unable to push the configuration files into polycom soundpoint ip 330 through tftpd

This means the phone's SIP application has been erased. You will need to download the SIP app and BootROM from the Polycom support page, host the files on a boot server, and then point the phone to this server from the server menu so the phone will reboot and download the files.

http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html

Anonymous

  • 5 Answers
  • Posted on May 31, 2010

SOURCE: Polycom SoundPoint 550-Only Showing 1 line

On the phone, press the menu button, then status, then IP status or whatever and get the phone's IP address. Write the ip address down. On your computer, open up a web browser and input the phone's IP address into the address bar and press enter. This should arrive you at the web gui for that phone. It'll probably ask you for login credentials; by default, the name is "Polycom" (yes , it is case-sensetive) and the password is 456. Once you are logged in, you should see several links like "General" "Network" "Sip" and "Lines". click on Lines. under "line 1", you will see the configuration for that line. simply duplicate the entries for lines 2, 3, and 4.

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Related Questions:

0helpful
1answer

On Polycom 335 how do I reset voicemail for new employee

"If you need to remove the resource files from a phone at some later date-for example, you are giving the phone to a new user-instructions on how to put the phone into the factory default state can be found in 'Quick Tip 18298: Resetting and Rebooting SoundPoint IP, SoundStation IP, and Polycom VVX 1500 Phones' at http://support.polycom.com/global/documents/support/technical/products/voice/SoundPointIP_Resetting_Log_Files_QT18298.pdf "

http://supportdocs.polycom.com/PolycomService/support/global/documents/support/setup_maintenance/products/voice/spip_ssip_vvx_Admin_Guide_SIP_3_2_2_eng.pdf
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1answer

I have a problem regarding my Polycom Soundpoint IP331. It doesn't boot anymore. It shows only an error which is error.cfg.

You need to reinstall all the files back onto the phone. You can get the files from the Polycom Website. You can also follow the instruction from my Polycom 501 Fixya blog to see how its done.
0helpful
1answer

How much internet speed is required to run polycom soundpoint 330

For one line, you need both upstream and downstream of 90kbps for good quality.
10helpful
2answers

What is the default password for Polycom Soundpoint IP 320 SIP?

Default Passwords:
To get into the web interface, the default username/password is "Polycom"/"456" (Note that this does not work with Safari 1.2.2.)
To get into the Admin interface on the hard phone, the password is "456". (Prior to v1.3.1, the web interfaces to the phone uses "Polycom"/"SpIp" as the username/password.)
The "user password" (not used much) defaults to "123".

To reset a lost admin password to default: at phone boot, during the 5 second countdown, push/hold 468* on the phone. Enter the phone's MAC address as the password. This will reset network info but keep peers loaded. Tested on Soundpoint IP 650.
0helpful
1answer

I has polycom soundpoint ip33, while booting its giving error " error loading 0004f220429c.cfg" and its not booting at all.pls guide me how to fix this problem.

Can you pls check the configuration file on the tftp server
some wrong information is there
pls compare with any other ip phone
2helpful
1answer

Error loading 0004f220429c.cfg

This means the phone cannot find its <mac>.cfg file on the boot server, and does not have one loaded in its own flash memory.
You will need to configure a boot server to host the SIP software, BootROM, and all the config files (these are included in with the SIP software).
You can download these from Polycom's product support page:
http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html
0helpful
1answer

Connection Problem

I think you have to have the upgraded cable modem with the rj11 on the back in order to pull the voip dialtone. Hope this helps
0helpful
1answer

Making a Polycom SoundPoint 501 work on an Avaya IPO

As you have probably found, SIP phones are not supported until R5, which just came out.
0helpful
1answer

I am unable to push the configuration files into polycom soundpoint ip 330 through tftpd

This means the phone's SIP application has been erased. You will need to download the SIP app and BootROM from the Polycom support page, host the files on a boot server, and then point the phone to this server from the server menu so the phone will reboot and download the files.

http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html
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