Hi, most problems with mobile phones when it turns white and goes off, is usually a problem with "VIRUS"on your mobile phone.
Causes are when your using mobile internet and you decide to do some downloads on your mobile, or can be through transferring DATA from a phone to another phone, transferring from PC to phone with out you noticing that you have downloaded VIRUS with applications without scanning for VIRUS before uploading it on your mobile phone.
So in this process, VIRUS then affects the cell phones memory and cell phones starts malfunctioning by switching off when you try to put it on,or make calls..
To rectify and solve this problem to be able to restore back the lost memory of then mobile phone, you will need to flash the cell phone.
Flashing the phone will restore back the phone to it normal state.
You can use this link to see how to flash your phone
Flashing a cell phone will erase carrier data from the memory. Cellular companies can usually do this for a fee. Online buyer sites sell the software kit that will flash a cell phone from home computers.
To flash a phone you will need to rewrite the PRL file by connecting your phone to a computer with the needed equipment. Your best bet is to take your phone to a dealer that flashes phones on a regular basis. For more information
hubpages.com/hub/How-to-Flash-your-cell-phone
and
unlocktotalk.com/UnlockCodeInstructions.htm.
Thanks for using fixya.
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