This may not help you but, if the lock light is on, then it would stand to reason that your lock mechanism is in the lock position and, if it is, it won't allow the door to close. Do you have a handle that you would throw to lock door? Is it in the lock position? Does it appear to move freely and seem operational? It could be that the lock mechananism has broken in the lock position.
Hi The door
lock assembly is bad and should be replaced, you can try to move it but that
won't help and will have to be replaced to solve this issue. Hope this
helps...please post back for further assistance. Daniel
Hi
F9 is a door lock error and to solve this issue you can hold
the light switch for 15 seconds, this will reset the control. If it won't work
then hold the light switch in and set the unit to clean and after a minute
press cancel to cancel the clean cycle. If still it won't work then the door
lock assembly should be replaced. Hope this helps...please post
back for further assistance.
Daniel
Hi
F9 is a door lock error and to solve this issue you can hold
the light switch for 15 seconds, this will reset the control. If it won't work
then hold the light switch in and set the unit to clean and after a minute
press cancel to cancel the clean cycle. If still it won't work then the door
lock assembly should be replaced. Hope this helps...please post
back for further assistance.
Daniel
Hi
F9 is a door lock error and to solve this issue you can hold
the light switch for 15 seconds, this will reset the control. If it won't work
then hold the light switch in and set the unit to clean and after a minute
press cancel to cancel the clean cycle. If still it won't work then the door
lock assembly should be replaced. Hope this helps...please post
back for further assistance.
Daniel
Hi
F9 is a door lock error and to solve this issue you can hold
the light switch for 15 seconds, this will reset the control. If it won't work
then hold the light switch in and set the unit to clean and after a minute
press cancel to cancel the clean cycle. If still it won't work then the door
lock assembly should be replaced. Hope this helps...please post
back for further assistance.
Daniel
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After posting to fixya (and never getting an email reply), I called White Westinghouse directly and was given this info: press & hold CLEAR OFF button, at the same time push and hold the light switch to left of door lock. I subsequently obtained the model number MEF352SEWC, called them back and told them there was no CLEAR OFF button or light switch. They didn't have that model number listed and couldn't help me. BUT - how come your "expert" didn't have that even that much info? Can someone else do better? Appliance is older model but certainly not ancient.
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