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Posted on May 25, 2011
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Phone shows a voice mail but no message on phone

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  • Master 2,992 Answers
  • Posted on May 25, 2011
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The phone's voice mail indicator works with the voice mail function from your phone service provider. When your line is busy or goes unanswered (depending on how it's set up), the message is recorded by your service provider at their end, and you need to retrieve it. Most systems give a "stutter dialtone" when you pick up the phone to make a call (a few short bursts of dialtone before it becomes steady) to tell you when there's a waiting message. The message waiting light on the phone lets you know in case you don't pick the phone often.

Once you pick up your voice mail the light will go out and the dialtone will go back to normal. Check with your service provider for how to do it.

  • Anonymous Oct 17, 2011

    when i check and remove the caller ,the light does not go out

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I forgot how to clear the stored voice mails

Les,

If you want to delete the actual voice mails, you have to go through your phone company (using their keypad commands) since voice mail is only accessible through your phone (but the voice mail messages are stored through your phone company provider).

Info from the Uniden DECT 6.0 6035 Manual:

Using the Voice Mail Service If you subscribe to a voice mail service, you can use your phone to access your voice mailbox. The new message LED on the handset ?ashes and VM appears in the handset display whenever you have messages waiting in yourvoice mailbox. When you subscribe to the service, your voice mail provider provides you with the access number and the required voice mail signaling tone. You can use your phonebook to store the access number.

Resetting the Voice Message Waiting Indicator

When you receive a new voice mail message, the new message LED on the top of the handset ?ashes and
appears in the handset display. In the event your message alert tone gets out of sync with your phone company's voice messaging system, you can reset back to its original "no messages waiting" state. To reset, press and hold [?nd hs] on the base for ?ve seconds. A beep sounds and the message alert tone is reset.

Here is the manual:
Uniden 6035 1 Owner Manual
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You should have an indicator in your status bar. Try leaving your self a message and see if it shows up.
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Hi,If your account is enabled for voice mail, you can receive voice messages in your Inbox and also in a text message on your mobile phone. Both the message in your Inbox and the text message will include a preview of the voice message in text.
How do I set up voice mail?

1. Go to https://outlook.com to sign in to your mailbox, go to Options > Voice Mail tab, and then click Set Up Now.
2. When you set up your voice mail:
* You'll register your mobile phone number.
* Text messaging is set up. You can choose to be notified in a text message that you have voice mail or have missed a call.
* Call forwarding is set up so that your mobile provider forwards calls you receive to your voice mail. So if you don't answer your phone, your phone is busy, or you're unreachable or unavailable, the caller will be sent to your voice mail. After your personal greeting is played, the caller can leave a voice message for you.
* You can test whether your voice mail has been set up correctly by dialing your mobile phone number from your mobile phone. This verifies that call forwarding is correctly set up with your mobile provider.

How do I change my voice mail after I've set it up?

After you've finished setting up voice mail, you may want to:

* Change the mobile provider's voice mail number so you can use the key your provider has reserved for accessing voice mail to access your voice mail. For details about how to do this, see Changing the Number You Call to Access Your Voice Mail.
* Create a contact on your mobile phone. For details about how to do this, see Create a Contact for Voice Mail.
* Assign a speed dial key to the contact you create for Outlook Web App voice mail. For details about how to do this, see Set Up Speed Dialing for Voice Mail.

What else do I need to know?

* The voice mail service is available only to certain customers in certain regions. If you can use voice mail, you'll see a welcome message in your Inbox telling you how to set up voice mail for your account.

Thanks for using fixya...
Jan 20, 2011 • Cell Phones
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You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.
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try a Feature # 6 5

This is to shut off the Message Waiting.
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You're subscribed to a voicemail system provided by your telephone company that takes messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.
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You can contact orange and have them refresh your voice mailbox but if that doesn't work you can connect your phone to iTunes on a computer and restore the software. Set up as new and see if the issue persist. If it is fixed you can try to restore from your back up. If the issue comes back when you put your information on there, then you will need to set up as new
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Your voice mail is probably set to send notification for the first message only. No matter how many are in there, it will only tell you once. You may be able to change the notification type, depending on your voice mail.
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An alternative to this problem, i've got ...possibly its a COMCAST feature..

Call your own number which will activate the ansering option for COMCAST and then u can read ur messages. This will ge the NEW VOICE MAIL message off ur handset.

In that case i find the answering machine of the phone useless and shouldnt have put money for the same.
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