Hey,
Make sure you are downloading the correct driver for your webcam, and make sure that if you are installing 64bit windows 7 that you have a 64bit driver, and same with 32bit (im sure you are, but double check just in case).
If you are 100% sure of that, have a look through the drivers page for your laptop and look for a "chipset" update of some sort.
Hope this helps :)
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