Hi i have just purchased the latest spiderman shattered dimension and i cant get the disk to load on my xbox 360 it just keep saying open tray. can you help me!

The main problem might be a big problem with the disk tray. There might be an faulty wire that has lost connection and if your disk wont event turn on, there might be a problem with the power supply that supplies the cd tray. If the disk opens and closes but doesnt read and wont say tray is in and keeps saying open tray, there might be a small fracture on some of the wires or there is something wrong with the motherboard of the xbox 360. The best way is to buy the warrenty now and send it to the xbox 360.

hi there,hm try a reinstall maybe,have you downloaded all the latest Video Card Drivers for your card?
If not,Do so and good luck.. regards,finphillips..

Please rate :)

Something is most likely wrong with your disc tray.

Try a new disc, and if the problem persists, I would call xbox support.

Number 1 Xbox 360 Repair Guide

Try tapping above the disk drive or if that doesn't work open the tray take your disc out close the tray. open the tray put ur disk back in and close the tray again.

This has happened to me multiple times, but sooner or later, it will load, just keep at it. Try taking the disk out and closing the tray, then open and put the disk in and close the tray.

Just keep closing and opening the tray, sooner or later it should read the disk.

that means your disk is scratched and it cant read it so it thinks nothings in there

My 360 is/was having a similar problem...my 360 would say "reading disc" then "open tray". Well since my system is only about 8 months old...I opted to send it in for repair. Its under warranty. My system is in route to be fixed as we speak. I would advise you to get yours registered too.

repairs sound good dude or the disk is scratched!!!!!!!! Clean It !!!!!!!