To resolve this error permanently, you must repair the Office 2003 installation. This resolution is intended for advanced computer users. If you are not comfortable with advanced troubleshooting, you might want to ask someone for help or contact Support. For information about how to do this, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/ (http://support.microsoft.com/contactus/) Repair the Office 2003 installation To repair the Office 2003 installation, use the Local Installation Source Tool. You can download the Local Installation Source Tool from the following Microsoft Office 2003 Resource Kit Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyId=10FA7AA3-695B-42C3-9045-B812BA0FED3E&displaylang=en (http://www.microsoft.com/downloads/details.aspx?FamilyId=10FA7AA3-695B-42C3-9045-B812BA0FED3E&displaylang=en) After you have downloaded the tool, double-click the
LISTool.exe program file on your hard disk to start the Setup program. Follow the instructions on the screen to complete the process.
The Local Installation Source Tool is a wizard that helps manage your Local Installation Source (LIS) on computers that are running Microsoft Office 2003. The LIS is the group of installation files that Setup copies to a hidden folder on your computer when you install Office 2003 from a CD or from a compressed CD image on a network. The LIS Tool lets you enable or disable the LIS, and to move the MSOCache folder to a new volume.
Note If these methods do not work, the files in the \MSOCache\All Users\download code folder may not match the files on the CD that you provided. Make sure that the CD that you inserted matches the product that is being requested. For example, the product that is already installed on the computer may be Microsoft Office Professional Edition 2003. However, the CD may contain files for Microsoft Office Professional Enterprise Edition 2003. If this is the case, remove the Microsoft Office product, and then install the product again from the available CD.
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