AT&T ATT1739 Digital Answering Machine Logo
Posted on May 23, 2011
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I am trying to hook up my digital answering system with a multi line phone. I need step by step what I need to do. Thanks Ivy Hutchison

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Paul C.

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  • Posted on Jul 27, 2011
 Paul C.
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The answering machine would plug into the telephone jack on the wall, and the telephone would plug into the jack on the rear of the answering machine.
Now you do mention that the telephones are multi-line units. This could complicate things a bit because the 1739 is a single line answering machine.

If the telephone does not have individual jacks for each line (a jack for line 1 and another jack for line 2) you would need to purchase an adapter (maybe 2 of them...depending on the wall jack) that takes a 2 telephone lines and splits them into 2 individual jacks.

For example:

http://www.tti.net/computer-telephony/phone-accessories.html

After the lines have been broken out, you can connect the answering machine to the line that needs it. You would then either plug the lines into their respective jacks on the wall, or use a 2nd splitter to combine the 2 lines back at the wall jack.

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tip

A fax machine is just a big ol' telephone answering machine

There is no mystery, seriously. You send a fax exactly the same way as you make a phone call; instead of talking to a person, your fax machine talks to another fax machine. Clicks, squeals, buzz sounds.

If it says it's busy, well, it's busy
If it doesn't answer, it's not set to AUTO RECEIVE
If it says OFF HOOK another device is using YOUR phone line.
If you don't hear a dial tone when you press the HOOK or MONITOR key, the phone line is dead. Check the line with a regular phone.

If a dial tone sounds weird, it is a DIGITAL phone line. You need an ANALOG or regular phone line.

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The settings in your fax machine were designed by people who are a lot smarter and make more money than us. DON"T MESS WITH THE PARAMETERS.

It's all that SIMPLE !!
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Manual or instructions

What DSL filter is needed between the phone line - ATT DSL service line -- and an ATT CL4939 telephone?

Elon Torrence 785-233-0252 --
[email protected]

Thanks
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Will not work connected to telephone using adaptor

This recorder is designed to be used on analog phone lines with the included adapter. If you have a digital type phone system it will not work by plugging it into the wall jack. It may even damage the recorder.

To record YOUR calls you need the handset adapter which hooks in between the handset and your phone then patches into the recorder.

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No dial tone

Have you tried hanging up the handset on the base to reset the security functions on the new phone?
Did you charge the bat. in the phone?
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Need to connect ans. machine to single line on a multi line business phone. Help!

Out of box, the AT&T 1738 is designed to operate on a single telephone line. I don't know of any device on the market today that could automatically switch it between multiple telephone lines.

Some options include (in no particular order):

1) Purchasing additional 1738s to cover the other telephone lines.

2) Some cordless telephones on the market are designed to handle 2 telephone lines. Their answering machines will cover both lines. AT&T and Panasonic offer such phones.

3) Check out AT&T's line of NoKSU small office telephone sets. The phones will handle up to 4 telephone lines and 1 model features a built in answering machine. In order for the telephones to function 100% all phones would have to be replaced with the models within the AT&T NoKSU family.

4) If this is strictly a business application, consider purchasing a true business telephone system for the office.
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Parasonic auto-logic answering machine

Hello, yes it sounds like your trying to connect a "analog device" to a "digital" telephone. If you wish to connect the answering machine to answer your line or lines, you should contact your facilities maintenance department and see if they can "hardwire" your telephone line (your primary phone number), to another jack in your office so your answering machine will work by being placed in "parallel" with your phone system and your primary phone number. If you have more than one phone line (number) you wish for the machine to answer, you will need to ask for a "analog extension" from your digital phone system and have it programmed to ring when any of your roll over lines ring. However, keep in mind the machine can only answer one call at a time, the other simultaneous callers will get a ring no answer until the first caller has hung up. Good luck, hoped to help. CG
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Got new phone, answering machine dead?

There is no two horizontal lines error description in user manual.
http://telephones.att.com/docMgt/public/art/162/1717_manual.pdf

Based on my experience, I think, maybe it is related to parrellel phone dectection. ATT 1717 already think, the system is busy or in use. The line voltage is too low when you hook up other phone.
Your house phone line maybe far from switch (3km to 5km).
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