Files missing On my system tools, all that will come up is 1)security center and 2)Internet Exp. I have an HP printer and have called HP and also Northgate techs and neither were able to help after having spent hours on the phone with them. HP said it was windows files that were missing and Microsoft said it was HP files that were missing. Does the Recover XP disk that came with my Northgate computer STAC2217L have the option to repair without reformatting, or just to reformat? I have always had HP's before and loved their repair/recovery disks, but have been told that Northgate's is not as easy to use. Are there any codes I would need other than the XP Product Key and the systems OEM numbers in order to use the recovery disk or the repair part of it? I have been able to use this machine even tho it doesn't let me do all I want to on it, so any help will be greatly appreciated.

are available if you can use the internet instead of lazily asking others to use internet and give you the answer.

1. Click Start .
2. Click All Programs .
3. In the Programs list, click HP Total Care Advisor .

Back to top NOTE:To check the version of HP Total Care Advisor you are using, click the Preferences icon in the upper right corner and then click About HP Advisor . Using HP Advisor HP Advisor has two main sections: the upper pane, and the tabs below. The upper pane displays the contents of the tab selected at the bottom, including tools to help manage your computer and links to important documents and Web sites. In addition, the product and serial number are visible on the lower area of main tabs. The purpose of each tab, and the contents of the pane it displays, are described in the following sections. PC Health & Security By default, HP Advisor opens to the PC Health & Security pane. You can return to this pane at any time by clicking the PC Health & Security tab at the bottom of the HP Advisor window. PC Health & Security instantly reports the status of security settings, battery, back up, computer performance, storage space, and the remaining warranty. Figure 1: HP Advisor - PC Health & Security 1 - PC Health & Security tab 2 - Product and serial number area The PC Health & Security pane contains several tools and links, which are described in the following table. Icon Tool name What it does Internet Connection The Internet connection tool can help find a broadband or dialup package from an Internet Service Provider (ISP), and can assist in setting up and monitoring an Internet connection. Warranty The warranty tool connects to HP warranty information on the web, and can take you directly to HP Total Care for warranty services.

HP Total Care provides many different ways to get computer help, including on-line help documentation, chatting with a personal SmartFriend assistant online, and speaking with a customer service representative by phone. Printers The printers tool allows you to manage and monitor up to 15 printers from the computer, all in the same place. This tool also provides information about printer supplies, such as ink cartridges and HP photo paper. Security Security offers access to critical information from Norton Internet Security, if installed, or from Windows software, firewall, and security. HP recommends setting the firewall and internet security options to On . PC Update PC Update provides critical and suggested updates for drivers, BIOS, and some software. Backup The backup tool can set up a backup schedule, and checks when the system and your important files were last backed up. PC Health PC Health actively scans the computer to alert you of important updates from HP and to detect Hardware or Software conditions that may impact the performance of the computer. PC Action Center Click the PC Action Center tab at the bottom of HP Advisor to open the PC Action Center pane. This pane displays critical and recommended alerts, and recommends actions that can resolve potential hazards before they become problems. Figure 2: Total Care Advisor - PC Action Center PC Help Click the PC Help tab at the bottom of HP Advisor to open the PC Help pane. This pane provides access to HP Help & Support as well as to System Information and Troubleshooting Tools . Figure 3: Total Care Advisor - PC Help The left panel under Get Help contains links to categories of Windows Help & Support articles on a variety of topics. Clicking any link opens the Help & Support directory page for that topic, where you can find help articles on that topic. The right panel contains icons that link directly to useful tools:

• System information provides information about the computer, such as the model number and serial number, which can be provided to a customer service representative for warranty service. System information also provides information about the software and hardware configurations on the computer.
• Learning Center offers tutorial information about basic computer use, including topics like security, networking, and general maintenance.
• Troubleshooting Tools are a highly useful set of programs provided by HP. In many cases, using these tools can solve computer problems without having to call customer support. Use Health Check to scan the computer for security and performance issues, use Internet tools to resolve connection problems, and so on.
• Software, drivers, and BIOS updates provides information on updating and troubleshooting software, drivers and the BIOS.
• Recover Factory Settings provides information on recovering a computer to its original factory condition.
• User Guides opens a folder containing the User Guides.

Experience Center Click the Experience Center tab to do new and different tasks such as viewing and editing photos and albums, listening to and managing music, and watching and creating movies and videos. NOTE:Experience Center is not available in HP Total Care Advisor version 1. To check the version you are using, click the Preferences icon in the upper right corner and then click About HP Advisor . Figure 4: Experience Center Use one of the following options to navigate in the Experience Center:

• Click a category icon or the arrows to rotate the icons on the carousel until the category displays in front.
• On the HP TouchSmart computer, flick the carousel with your finger to rotate it, or tap a category icon or the arrows to bring the category to the front.
• Select a category at the upper right to bring that category to the front.
• To see hidden categories, click the drop-down menu at the upper left and select a category; that category icon is added to the carousel and brought to the front.

Figure 5: Experience Center navigation options Figure 6: Experience Center - Protect my PC category Back to top Using Search HP Advisor enables you to search the Web using Yahoo! You can also search the articles in Windows Help & Support. Use these steps to search:

1. Click the arrow next to the search box and then select the type of search you want:
   • Yahoo! Search - search the Web using Yahoo!
   • Search Help & Support - search the articles in Windows Help & Support.
2. Type the search words into the search box.
3. Click the search button .

Back to top Minimizing HP Advisor When HP Advisor opens at startup, you can minimize it by clicking the Dock View button in the Advisor window. This displays HP Total Care Advisor in a reduced mode at the top of the Windows desktop. Figure 7: Total Care Advisor in dock view To minimize HP Advisor to the notification area, select the X button in the upper right corner of the Advisor window. Back to top Unable to Complete PC Update Action in Total Care Advisor (or Health Check) There may be times when the PC Update section recommends an action that you cannot complete. To remove the task and the yellow triangle from Total Care Advisor, remove the reminder using the following steps: Figure 8: Recommended Updates waiting to be completed in Total Care Advisor

1. Open Total Care Advisor.
2. Click the PC Action Center tab at the bottom
3. Open the section that has the alert that you want to remove: Critical or Recommended Alerts
4. Right-click the Update , select Delete , and click Yes on the confirmation message. Figure 9: PC Action Center tab

Total Care Advisor uses HP Health Check to gather information. If you use HP Health Check or you cannot delete an alert from Total Care Advisor, you may use the following steps to remove a recommended action from HP Health Check:

1. Open Health Check. Next to the name of the task is a small clock icon.
2. Click the icon of a small clock, and select Never (remind me later).
3. Click OK and close HP Health Check. Figure 10: Preventing the reminder from HP Health Check

That usually indicates some settings in your Internet Options have been changed in your security settings, and it is blocking the installation of Active X add ins for your Browser.

With your Internet Explorer open, click on TOOLS > Internet Options.
Click on the Tab Security.
The Icon for Internet should be highlighted.
Look for a button " Restore Defaults" and click on it. Then click on the Apply Button.
Then click on the Tab General and Click on the Delete button in the center of the screen.
Delete the Cookies and Temporary Internet Files

Close Internet Explorer, and reopen it.

Try your games again and see if it prompts you to install the Active X add ins it needs to run the games.

If you need to reply, use the "add a comment" link.

Thank you.

HP Printer software is designed to detect only MS Outlook and Outlook Express If you are using the Scan to Email Option from HP Solution Center or HP Director. These are the only 2 mail client that you can Scan document or Pictures to Email ( as attachment while scanning )

It is unavoidable that runtime errors, .exe errors, dll errors, missing dll files, Internet errors, blue screen of death would annoy you after you used your computer for a few of years. Additionally, you probably will find you get a slow computer and have to reinstall your operating system.

It is highly recommended you download the best PC optimization tool. Just follow these 4 easy steps here; you can easily fix any PC errors and speed up your computer in just minutes:

• 1. Free Download the PC Tune-Up Tool ..
• 2. Launch it after finishing the installation.
• 3. Click “Scan Now” button.
• 4. Click “Repair Problems” button to optimize your computer perfectly.

hello

maybe when you were installing the printer drivers, some failure and some files could not be copied, so the calls the missing files, but do not try to fix it that way,

1 uninstall the drivers (control panel, uninstall programs, and take away everything you have to do with hp)

2 download drivers hp's official website, here is the link, you just have to choose your operating system and download the complete driver.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=374568&lc=en&cc=us&dlc=en&lang=en&cc=us

3 installs in driver again, rebooted and presto,

regards

Try these steps and see if its gonna fix the issue:

1.Open Internet Explorer

2.At the top of the screen, click on Tools.

3.In the Tools menu, click on Internet Options...

4.If you do not see the tools menu hold down the alt and t key on the keyboard.

5.In the Internet Options window, find the Temporary Internet Files section. Click on Delete.

Delete Browsing History window will appear. Click on the Delete Files... button.

If this did not do it, reset your internet explorer. To do this,

1. Go back into the internet options and click on the advanced tab
2. Click on the Reset button at the bottom
3. Restart your internet explorer and see if it will work.

Please leave me a comment if this worked.

Try these two methods for changing the security settings (if neither work go to Method #3):

Method #1
1. To lower the security setting in Internet Explorer:
2. In the browser's Tools menu, select Internet Options.
3. In the Internet Options dialog box, click the Security tab.
4. In the "Select a Web content zone" control, click the Internet icon.
5. In the "Security level for this zone" area, reset security to Medium.
6. Click OK.

Method #2
1. Select Tools Menu from Tool Bar
2. Select Internet Options
3. Select Security tab
4. Select Custom Level button
5. Scroll down to Downloads
6. Under File Downloads - If the File Downloads is not disabled you will not be able to download files.
To enable file downloads check the enable option.


Method #3
If neither of these work, read this article on the registry settings for IE security zones
http://www.addict3d.org/index.php?page=viewarticle&type=security&ID=581