Is it only the fan motor running that you hear? Or is it the compressor motor and the fan motor in combination?
If it's just the fan motor, it running to circulate the air, in an effort to sense humidity in the air, above the level you have the humidifier set on. Speaking of which, you may have the level set higher than what the humidity is in the house and the unit is just maintaining it. 50 to 60% is high, as opposed to 35%, which is what most folks want to maintain in the hot, humid, summer months.
If you want to test the unit, place in the bathroom, turn a hot shower ON, turn the humidifier ON and set it for 45% or minimum if your unit does not have a LED readout screen. Do Not turn the bathroom exhaust fan ON. As you leave the bathroom, close the door and don't return for 20 minutes. When you do, turn the shower OFF and check the humidifiers water collection bucket. If you see any water, the unit is working as it should. If you don't see any water, it's time to replace that unit. I say that because, at best, the parts and labor to repair the unit would be equal to or almost equal to, the price of a new dehumidifier.
Hope this helped you troubleshoot and solve the problem. Please let me know. Thanks
Thank you for your post, K!
I understand that your Frigidaire dehumidifier is continuously running and it is not collecting water. This can be caused by a dirty filter. A dirty filter can restrict air flow which will allow your dehumidifier to not pull in air. I would recommend checking your filter to make sure it is clean.
Frost on the coils within your dehumidifier will also cause your dehumidifier to stop working as well. You should check to make sure that there is not frost visible on your dehumidifier. If you do locate frost you would need to perform a manual defrost on your dehumidifier and you can do that by disconnecting power from it for at least two to three hours.
If these steps do not resolve your issue you may need to reach out to the manufacturer for a proper resolution. I hope this information is helpful to you. -Matt
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