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Two solutions to try:
Related Fault Codes: 047-212, 047-211 Related Fault Codes: 071-210, 072-210, 073-210, 074-210
its the problem of connecting cable.and other error 212 is for internal circuit board error.you will have to contact xerox service center and get the resetter for this online.or if its board problem you will have to order the parts. http://www.office.xerox.com/multifunction-printer/color-multifunction/docucolor-240-250/sprt-enus.html
click the link directly and check out your areas service center or the nearest to your area.
thanks. Please do rate the solution. Thank you for using fixya.keep updated. thanks.
There are a few different part numbers for those cartridges, the chip on them bills differently.
A J8 means although you have a 212 cartridge, it has a chip on it that does not match your machine setup.
A J8 indicates a mismatch in the cartridges and the machine. No you do not have the wrong physical cartridge, it just has a different chip on it.
That is normally just a dirt issue.
Clean the following.
1. Midway down the right side door, there is a channel with a very thin wire running through it. Gently brush out that channel, then dampen a Q-tip with alcohol and clean that wire, Apply just slight pressure so you do not break the wire.
2. On that same right hand door, near where the paper exits, you will see a silver metal,"sawtooth" shaped strip. Most likely you will notice it is covered with ink. Brush it clean, if you need to take a dry cloth and gently clean it.
3. Remove the copy cartridge. Look on the bottom right side of the machine, you will see a set of contacts. 2 parallel contacts, per set. Clean all the excess ink off of those also. Dry brush or cloth. then look on the cartridge and clean any corresponding contacts in the machine.
4. Check on the upper left there is a door connector. Just make sure none of the tabs are broken on that.
Keep in mind, there are horizontal and vertical contacts to clean on the right side of the machine.
The vast majority of the time. Carefully and throughly cleaning those contacts and that machine area in general will resolve a U9. Pretty common on that machine. It is caused from the high voltage in the machine arching, due to dirty contacts.
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