HP LaserJet 4345mfp Printer Logo
harry klotz Posted on May 17, 2011
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I have a hp4345mfp on the display it is showing a error internal disk not found we do not have a hard drive can we turn off the hard drive thank you my email is

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Mark Schmit

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  • HP Master 1,915 Answers
  • Posted on May 17, 2011
Mark Schmit
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All HP MFP's have an internal harddrive and will only function as printers if that drive fails. You need to replace the harddrive. It is mounted on the formatterwhich is accessed on the back. First remove the sliding panel and then open the metal door. These are right where the fax and data cables plug in. You can replace the drive with almost any 2.5" IDE harddrive that you can find. The standard model will be either a 20, 30 or 40 gig, I have installed up to 160 gig drives with no problem. Do not order a drive from HP as they will charge several hundred dollars for a drive you should be able to get at any computer shop for less than $75.00. Be cautious removing the drive from the plastic mounts as they are easy to break.

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Good Day Kawindwe!

I am sorry but I think the hard disk is on its last leg. A knocking sounds is the first symptoms of faulty hard disk. It is better to replace it.




The non-system disk error is displayed when the CMOS BIOS failed to detect the hard disk.

There is a small chances of making your hard disk work again. It worked for me before maybe it might work with you too.

First, turn off your Laptop. Remove the power supply adaptor from your Laptop. Remove the battery. Press and hold the power on button for at least 5 seconds to discharge remaining volts on your unit. After awhile, return the battery, plug in the power supply adaptor and turn on Laptop. See if that recognize again your hard disk.

If the first did not fix it, try this one. Turn off your Laptop. Disconnect your hard disk and then reseat the connectors properly. Then, turn on your device. Did that fix your problem?

Kawindwe, in case that fixed it, I recommend you back up your files cause the hard disk will not last that long.
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It seems that the Hard Disk is disconnected from it's connectors
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Hi

thank you for your query

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I would recommned that you book the laptop into a reputable PC shop as it will need replacing and windows reinstalling

If this has been useful please leave positive feedback/vote/testimonial as

this will help me greatly - Thank you again
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