The coffee does not go into the pot instead it pours all over our counter top and floor. This is very frustrating as my wife and I wake up early in the morning to clean up a mess and are not able to enjoy our coffee. We are very dissappointed as this was an expensive coffe maker, to our standards. I have made sure everything is in place and secure but this does not solve the problem. We are open to any suggestions offered.

if the coffee is ground too fine, it'll take longer to brew through. either grind more coarse or call bunn for a flow restrictor (800) 352-BUNN (2866)

Be careful! The top will soon disconnect from the bottom! I've had the same problem for the last few months. This morning (11/19/10) the top of the pot seperated when I poured a cup of coffee and half a pot of piping hot coffee spilled down my right leg. I'm on hold with their customer service department as I type this. Has anybody else had the same issue?

Regards,
Harry B.

This is a back flow problem.
the pressure of the fluid being push by air.
the small lip on the pot can't handle the flow.
go with a small tilt and you should be fine.

Bunn Home brewers don't perculate. They work the same way that commercial brewers do. Fillit with water, let it heat for about 20 minutes, then put your filter and coffee grounds in the funnel, pour a pot of water into the machine, put the pot on the warmer, and let the water run through. Then enjoy a nice hot cup of coffee.

An ERR 2 may be cleared by a simple reset of the coffee maker. This means unplugging the unit and plugging it back in. When powered back on, select a brew function to see if the error reappears.

If it does, ERR 2 indicates an internal error with the computer of the warming plate. This may be covered under Kitchenaid's 1 Year Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer.

Their toll-free telephone number is 1-800-541-6390. Thank you, have a nice day.

once and a while the filter door will come ajar and make the coffee leak all over. (allways try to jigle it open after closing, because fine grounds will make the door not close right) Also if the carafe is not in all the way you'll geta mess too!

Hi, Get 2 pots place one under the spray head with the filter cone in....now fill the other coffee pot and start to pour water through the lid top front...keep pouring water through (about two and a half pots) until water starts to pour through the cone....now the tank is full plug her in and turn on the power switch at the back and also the front if there is one....place filter in cone..put coffee in filter...pot on burner...wait about 25 minutes until water in tank is hot...when light on front comes on pour another pot of cold water through the top and you will get a pot of hot coffee in bottom....I also think this machine can be hard wired into water main....get plummer to hook up...follow same procedure but instead of pouring water through top for coffee..hit brew switch. if it poors too much of too little you will find a timer in the machine you can adjust to allow more or less water...hope this helps.

How to Repair a Coffee Maker
http://home.howstuffworks.com/how-to-repair-small-appliances3.htm

If the hole in the bottom of the basket isn't plugged, it sounds like the anti-drip feature isn't functioning properly. This is the series of levers that allow you to remove the pot while the coffee is perking without spraying liquid everywhere.

There is a vertical lever mounted at the back of the hollow where the pot goes, and the top end of that lever lines up with the spring-loaded lever that closes the bottom of the coffee basket. When the basket is in place without the pot, the bottom of the basket remains closed. When the pot is inserted it presses against the back lever and the series of contacts opens the valve covering the hole in the bottom of the basket, allowing the coffee to flow into the pot. If the sequence of contacts doesn't work the basket will overflow, and you get coffee and grounds everywhere.

Ensure all these parts align and are working properly. If there's a problem that can't be resolved, or parts are broken or missing, removing the spring-loaded lever from the basket will allow the coffee to flow into the pot. You will no longer be able to remove the pot while it is perking, but you'll have your morning coffee.

I had the same problem. How Frustrating. What I discovered is if you pour the water in really slow, the bubble do not appear.

This was one of 3 problems I had this this maker. The other two were.

• Could never get the clock set correctly. The buttons are very cheaply made. Would push the time advance button and the numbers would not change. Started acting whacky, flipping between the hours, minutes and program functions.
• For 3 mornings straight the removal of pot lid gave me troubles. Was like trying to crack a safe. Needless to say, after the forth morning attempt, it lost the battle and broke.

I have been a Krups fan for many many years, dating back to the early 80s. After this even, I have become VERY disappointed with the quality of their consumer product line.