SOURCE: Norstar M7310 auto attendant problem
As far as changing the # of rings, that may be your phone company. Feature 983 will get you in to change to number of rings. It goes as follows:
Feature 983
System coordinator mailbox # and password
OK
AA
Lines
Enter Line Number
OK
Table
Rings
CHNG
Enter the desired number of rings
If after changing the number of rings the Auto atendant does not pick up at all, You have to call your phone company and set up the second delay through them. We had the same problem here.
SOURCE: Need to turn off transfer callback on Norstar Meridian
Ok, well I can explain most of the programming template, but I cannot give you the exact buttons to push since each phone IS programmed differently.
-> first dial FEATURE 985 this will give you the DN(Extn) for the voicemail (record this number) and then RLS
-> now I need you to dial FEATURE 0 on your set, and press the Intercom key to ensure the extension of your set you want to change and then hit RLS.
To get into programming press FEATURE 2 6 6 3 4 4
-> Password: 2 6 6 3 4 4
Now you will see 3 arrows on your LCD
<- Heading Enter->
<- Back Next->
-> you will now see TERMINALS&SETS and press Enter (the top right arrow key) now put in the extn that you want to change.
-> you should now see the extension of the set and the name that is associated with it, press Enter (the top right arrow key) again
-> now you will see LINE ACCESS and press Next (the bottom right arrow)
-> then you will see CAPABILITIES and press Enter. now you will see FWD NO ANSWER and press Enter, and put in the DN of the voicemail you saw with the Feature 985
-> hit Next for the number of rings you want to ring at the set before going to voicemail.
-> hit next and you can now RLS to back out of programming.
Voila, that set once called will now goto voicemail.
-OR-
You can get the receptionist to dial FEATURE 9 8 6 and the extension to transfer directly to someone's voicemail.
SOURCE: Incoming calls sound only on reception desk.
Programming
is done on M7310, M7324 and T7316 sets.
To set up ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wish to program ringing on. Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should say line 001: appear only
press the Chng key till it says appear & ring
press next key (lower right arrow)
The display should say line 002: appear only
repeat the procedure the same as line 001 for the remaining ringing lines
press the release key when finished
Testimonial: "Great! Very specific and easy to follow instructions. Thanks for your fast response. RO"
SOURCE: Norstar Meridian M7100 incoming calls - no ringing tone
Programming is done on M7310, M7324 and T7316 sets.
To set up ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wish to program ringing on. Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should say line 001: appear & ring
press the Chng key till it says appear only press next key (lower right arrow)
The display should say line 002: appear & ring
repeat the procedure the same as line 001 for the remaining ringing lines
press the release key when finished
SOURCE: Norstar CallPilot 100: need to change the time
The CallPilot Voicemail gets it time setting from the Norstar Phone System. Release 7.1 software enables the new extended daylight savings time automatically - earlier releases use the old DST.
Use a phone capable of programming (M7310, M7324, T7316), dial Feature, (star), (star), 8463 (which spells TIME). Then follow the prompts. Good Luck!
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