One of Fixya experts has posted a possible solution, below.
" This
is usually caused by either a bad door switch, a loose door switch
mount (which are pretty simple problems to fix) or
occasionally a
problem on the control panel.
Even though a door
switch clicks, it may still be bad inside.
Door switch
or mount trouble is usually caused by slamming the door or by opening
the
door while it's cooking without hitting the Stop pad first.
There are
plastic mounts inside the microwave which hold the door switches and
onto which the door latches lock when you close the door.
The screws on these
mounts may be loose. If they get too loose, the switches will not be
activated properly.
Sometimes it's
a broken tab on the switch holder, allowing the switch to rotate just
out of position. This tab
can be hard to see, since it is under the
bottom edge of the switch.
If the switch mount is
broken, it's usually more economical and
safer to add a dab or two of hot glue to the mount to secure the
switch. Let it cool for about 30 minutes before using.
One test that sometimes
helps is to
gently lift up (and/or push down) on the door or handle as you try to
start it. If it works or tries to work, then it's a door switch mount
or
door alignment issue.
You can find helpful
exploded view diagrams and order parts by entering your full model
number here.
There
should be a "mini-manual" (tech sheet) hidden inside the unit
behind the
control panel or hidden on the left side behind the grille, which is
very helpful when troubleshooting, testing, and locating
components.
At
our Web site, we have a video
available showing how to remove a typical
over the range control panel assembly in under 5 minutes.
If you don't find yours,
or if you want to look at it without disassembling the oven, you can
download it here.
If you only need a
switch, you can order a universal type here for $5 postpaid.
If you think the problem
is on the control panel, we repair these nationwide by mail
for $39.95 postpaid in most cases in about a week or so with a one-year
guarantee.
We're
happy to help you with free advice and we'd appreciate your thoughtful
rating of our answer.
"
Originally by MicrowaveSvc
Hope that helps.
139 views
Usually answered in minutes!
Hello,
Many thanks for the answer but it does't help me. The websites links to get information do not match my need or are not accessible (as service matters.com). I've performed a lot of tests and it seems to be another problem than simply the door switches. The switches has been controlled on several positions and found OK. What is strange is that I can reproduce and stop the problem by following a "flow chart". If I disconect oven from line and that I reconnect after 1 minute, the message "door" appears when I try to start a program. I try several time to start program and same problem. I open/close the door and the problem disappear. I can now open the door and restart program as much as I wish. If I disconect once more oven fromline for 1 minute, the problem appear another time and I have to open the door to make it disappear. If I follow this procedure, the answer is always the same.
I've also tried another procedure. when I get the "door" message, I don't open the door directly but I disconect first oven from line. If I open the door when disconected from line, the problem still appear when the supply is reconnected and that I try to start a program. I can also repaet this procedure a lot of time with the same reaction.
I think it's maybe something wrong in the electronic but I'm not a specialist in Micro-Wave.
What do you think about?
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