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Obviously, the compressor is not running. Confirm the presence of power to the compressor itself. If it is getting power and unit does not run, you have an open motor winding OR if you have a start capacitor the latter could be defective. Let's hope that you have the capacitor because they go bad and are a lot cheaper to replace than the compressor!
A "potential" relay is a voltage controlled start component for the compressor. If your sure the potential relay is bad, not the start capacitor or a seized compressor, Order one from G.E. and replace it.
We purchased this same Kenmore chest freezer model 19502/19702 in 2010. In less than 2 years the compressor quit. If you do a search on this model you will see dozens of complaints. Don't waste your time or money on this freezer.
Hi, As the weather is getting warmer for many people their freezer and/or refrigerator do not work right because of a dirty condenser coil...
Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...
Alissa,
Try placing two or three jugs of water in the freezer and wait 36 hrs. before opening.. If the water is frozen solid you have no problems.. if its not frozen, the call a service tech..
There is a relay and protector, these are where the wires attach to the compressor,or rather how the power wires attach to the compressor.You can purchase a 3n1 start kit which has the instructions with it. Be sure to unplug the freezer before touching the wires or attempting to install replacement parts.
It sounds like the compressor is starting to get a little worn out and needs some assistance starting. This is achieved by adding a start capacitor via a Supco RC0810 3n1 start device.
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