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USB connection will allow still photos ONLY to be capture to a computer.
To capture the footage from the tape you will have to connect with a firewire cable, also called iLink or IEEE1394a.
Windows Movie Maker will be one program that can capture the footage.
check your installer maybe it is corrupted or read the manual of your sony handy cam might be not supported with windows 7. or your windows 7 not updated.
There are some video cam that are not compatible with the NEW operating system like for windows 7. But still try to install software driver for video cam express and maybe it works. Or if you can find driver for OS windows 7
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