Printer Froze and Have Download Message

Need further information as there are several ways this can go, some of which are fairly complicated. Does the screen state Download firmware over USB? or Resend over parallel port?

Post the exact message and I will see if I can find you the tech document that shows the steps needed, depending on what the screen says.

For whatever reason your printer is trying to do a firmware upgrade and it isn't working. If this came out of the blue, you may have to replace the formatter. RFU = remote firmware upgrade. If you caused the problem while trying to upgrade the firmware, try it again

You need to resend the firmware. If you have a parallel port on your printer you can do it from there, just follow the instructions that come with the RFU download.

If you only have network and USB then you will need to follow the instructions that I wrote for solving this problem on another model of HP.

You can find that tip here

See this tip

I wrote this tip for another model but the application is identical for this model.

install printer Driver
change print port to "Virtual printer port for usb"
use usb line
down load the right firmware .rfu file
in CMD mode,type:
copy /b firmwarefilename.rfu \\pc name\printer name
waitting
it will be down
good luck!

The best way to deal with it is to uninstall the printer.

If you need more help come back.Post / thumbs / testimonial are welcome!

try some at LINK.

This error is related to the firmware for the printer. You can get the firmware update utility from the hp website. The following is the site for XP. http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=406808&prodTypeId=18972&prodSeriesId=409994&swLang=8&taskId=135&swEnvOID=228

Upgrading Printer Firmware
WILL SOLVE YOUR ISSUE

HP Jetdirect firmware images have an extension of *.dld while the printer
firmware images have an .rfu extension.Once imported into the repository, the files physically exist under the following location on the HP Web Jetadmin server:

C:\Documents and Settings\NetworkService\Local Settings\ApplicationData\Hewlett-Packard\HP Web Jetadmin\WjaService\config\FirmwareUpgrade


check the document from the hp
Upgrading Printer Firmware

I have a printer HP Color Laser Jet 5550' i cont print when i on the perinter ther 59 er--co is come on printer screen and the printer can not work .waht sould i do it cont rest too plase