I hooked up a hose to drain now I am finding a puddle of water under the machine. Did I hook up the hose incorrectly?

id ck the drain hose connection for build up of fouling material , the symptom you describe usually occurs when the hose cant drain all the water the machine makes

a wet/dry vac is perfect for this (set to wet) and some even allow you to turn airflow around to blow air as well , this is perfect to clear a stopped up hose (point end into bucket)

looking at the back of the machine there is a plastic female hose connection just above the top of the reservoir.

continuous drain option, So was there a plug in the end of pipe, did you remove it, does your pipe run down over, has to. Not a lot between bottom of unit and floor, But pipe has to go down over, if up and down, will not drain. down all the way

2 possibilities: #1The port that you plugged the hose onto need to be drilled so the water can come out and enter the hose. #2 The hose cannot be higher at ANY point than the bucket. Physics rules apply and the water will always fill the lowest point. Keep the hose low or raise the dehumidifier up.

First, the hose should not exceed 5 feet in length. There is no pump in that model dehumidifier. It relies totally on gravity to drain through the hose.

If all of the above is as stated above, I suspect that hose or the tubing inside the hose connecting is clogged. Which forces the water into the bucket rather than the hose.

To remove the clog in the unit, you will need an 18" long plastic Zip Tie or something similar, that is appropriately sized to fit into the hose connection/drain hole. NO wire coat hangers though.

Carefully feed the Zip Tie in to the hose connection. About 6" in the tubing will bend. You need to gingerly work the Zip Tie past this bend, until the Zip Tie bottoms out or you run out of Zip Tie to work with. The slowly remove the Zip Tie while rotating it. This will breakup clog. As you near the end of the Zip Tie coming out, be prepared for some water to follow. DO NOT perform any of this while the unit is plugged in to the wall outlet.

Hope this helped you solve the problem, Robert. Please let me know. Thanks.

The continuous drain hole (where the hose is inserted) is clogged. To remove the clog, you will need an 18" long plastic Zip Tie (or something similar. But NO wire cost hangers) that will fit into the hole.
Insert it slowly and push until you reach a bend in the tubing. You will need to gingerly work it past this bend until the Zip Tie bottoms out or you run out of Zip Tie. Then, while rotating it, pull it out slowly. As you reach the end of the Zip Tie, be prepared for some water to follow. Also make sure that the drain hose, when reinserted is not crimped and the end is lower than the drain hose connection. The unit does not have a pump. It relies on gravity to drain water through the hose.

Hope this helped you to solve the problem. Please let me know. Thanks.

yes you can, but you may have to drill it out to let the water out

proably trash in your diverter (the thing that allows water to run to tank, or hose) try a pipe cleaner or blow with air, is it electronically controlled? or is there a valve?

You should clean off the condensor coils with a vaccum and soft brush. Also, check up inside the area where the condensate drips into the collection reservoir (or goes directly into a hose attachment discharge) to see if something is partially obstructing the water flow and is dripping onto the floor, etc.

You might find that you've got some buildup of dust, dirt, and some other gunk that is mis-directing the water (condesate) that the dehumidifier is drawing out of the air.

Lastly, check the unit to see if it's level, but frankly, I highly doubt that's the issue, based on the 5+ years of good working service for you.

So long as the unit is still running and keeping the humidity in check, (if the above steps don't resolve the issue), I'd continue using it until it finally quits running, but I'd put a plastic boot/shoe mat under it to catch the small puddles of water.

The dehumidifier should draw the small puddles, so it'd be less expensive to get a $4 boot mat than dropping another $240+ for a new unit, as your's seems to be working fine, aside from the occaissional puddle issue.

Hope you find this Very Helpful and best regards!

Had the same problem. Make sure you tighten the house a little with pliers. Also, make sure the dehumidifier is up a lot higher than where you're draining it into. Mine drains into a utility sink. But I have the dehumidifier propped up onto a dresser. I cut a small piece of hose to run into the sink. Seems to be working now.

It will take 5 min or so to establish a water flow, so be patient after you hook everything up. Good luck.