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Posted on Aug 13, 2008
Answered by a Fixya Expert

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Washing mashine issues :O(

So..........my washer is not spinning. Water goes in....goes out yet the clothes never moved. Soap is in the same spot. I am smelling a slight burning and once I moved my washer and checked it out from below I am seeing a pile of black something ( maybe a belt ot grinding motor). The washer is fairly new. I am in unsure what to do. Any help will be welcomed. ( mother of 3 who has come home from camping and has NO washer !!!!! )

  • razid May 11, 2010

    i have wash machine ( Cornell WDF-55D ).the probem is ERROR E9.anyone can ha\elp me wit this ? .thx

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  • Master 5,911 Answers
  • Posted on Aug 13, 2008
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The problem you describe is a broken motor coupling. This is a very inexpensive and easy fix if you follow these insturctions:

http://www.fixya.com/support/r385250-replacing_motor_coupling_kenmore_top

The black stuff you mentioned is usually from the rubber bushing of the motor coupling. Some of the old couplers are made entirely of plastic which means they wear out faster. The newer couplers have a metal grommet that makes them more durable. Use the part number provided. If you require further assistance, please let me know. I hope this helps you.

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Test for too much soap or soap retention: Put in a load of towels or dark clothing that has been bad for the "whiting" problem. These items are bad for holding soap and getting what is called -soap retention-
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