We have a meridian M7310 telephone system, and have just bought some headsets. Unfortunately we wish to use both headset, handset or speaker phone. Is this possible? Because at the moment we can only use the headset as the handset does not have any dial tone at all.

Unfortunately, the TL7600 expansion headset is not compatible with all AT&T phones. It is compatible with 2008 AT&T DECT phones. See https://headsetplus.com/product858/product_info.html for some compatible products. The CLP99486 is a much newer phone and pairs with cell phones and Bluetooth devices. The expansion headset for the CLP99486 is the TL7800. See https://telephones.att.com/pd/3555/CLP99586-5-handset-Connect-to-Cell-answering-system-with-caller-ID-call-waiting for the list of compatible accessories.

I wish that I had better news for you.

Cindy Wells

Try Feature 808 before pressing the touchtone digit - it tells the Norstar to send Long Tones to the remote system.

Does it work on handsfree or with the handset ? It should work for one of those. Make sure your handset isn't plugged into the headset port on the bottom of the telephone. If it's still not working, change the handset and curly cord with one from another phone to test if that's the issue. (but then the Handsfree should technically work)

I'm sorry for being long on my answer here...
The bad thing here is that the CS60 is not a Mitel approved/supported headset. The only headsets that are approved for Mitel Superset or Mitel IP telephones are the Plantronics Polaris model.

BUT many other headsets do work with Mitel telephones. Since they are not "supported" by Mitel, you should contact the headset manufacturer for configuration guidance. Some have dip switches, or dials that need to be in certain positions to work with certain telephone models. This can be different from one phone to another.

Plantronics web site and their support people should be able to guide you to configuring this headset properly for each model phone.


How is the headset and handset connected? It sounds like the CS60 is connected to the handset port of the phone and the handset is connected to the CS60. When you go off hook with the handset, it sends the signal to the CS60 and depending on the switch on the CS60, it will send the signal to either the handset or the headset.

OR

The CS60 is connected to the handset port and the handset is connected to the headset port. To make the headset port work, you must have the CS60 connected to the headset port and the handset connected to the handset port. Set the phone to Headset mode.

I noticed that Avaya headset is different from the Avaya handset or any other standard headset: The outer two pins are switched.

Avaya-Headset-pinning is like this:
Look to the RJ11 and turn it until you see leads from top and from front, then from left to right you look at
1) mic 5V
2) speak
3) speak
4) mic gnd

RJ11 of Avaya-handset and any standard headset/handset from the supermarket:
1) mic gnd
2) speak
3) speak
4) mic 5V

Hope that helps.
Stefan

I've seen this many times; Check the Handset cable. It is probably plugged into the Headset connection on the phone.

I am personally using a Plantronics CS60 wireless headset with a Meridian Nortel M2006 Phone and it works just fine.

Here is how you can setup the Plantronics CS60 wireless headset.

NOTE: Before setting up the system make sure the IntelliStand switch (on the right side of the charging base) is in the "_" position and NOT the "=" position.

The headset and the base unit are supplied subscribed to each other. However, if you wish to use a replacement headset with the base unit (or if you lose your connection to the base unit), then you must re-subscribe as follows:

1. Return the headset to the charging base.

2. Press and hold both the + and - buttons on the back of the charging base until the red light on the front of the base starts to flash.

3. Let go of both buttons. The red light should continue to flash.

4. Press the mute switch (black wheel on the top of the headset) straight down until a green light appears on the headset, then let go of the wheel, and the light should remain on the headset.

5. Resubscription is finished when the red light on the base is fully illuminated and the green light on the headset disappears.

6. Remove the headset from the charging base lift telephone handset/press headset button if not using a handset lifter. The headset and base should now be connected.

I was wondering if you had installed the external ring sensor, this sensor most be over the telephones speaker, if the speaker isn't under the handset. hope this can help.

T7316 Manual

The volume control adjusts the handset, hands free, headset, and ringer volume. Someone may have fiddled with the buttons and turned the ringer down enough that it doesn't sound when a call is incoming.

make shure handset cord is Not pluged in to the Headset jack on the bottom, needs to be in the handset jack (look at the icons)