Technical Support, Instructions & Repair Service

Print smears

shared by 2 users

posted by AllanWhoops on Aug 13, 2008


The first one or two pages come out smeary. I have replaced the maintenance kit with no luck. A response to a similar question about the 8550DN mentioned cleaning the encoder. I took the covers off and saw it. However, how does one get the thing out to clean it or access it otherwise. All help greatly appreciated.
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1 Other User Has The Same Problem

Posted by elenoa on Sep 09, 2008

Smears on pages from black ink only. I've tried to troubleshoot it using the systems>information>troubleshoot>paper printing quality>eliminate white stripes or eliminate smears...But it doesn't work.. please help

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