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Posted on May 11, 2011
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I have a samsung GT-S5600V ive installed the software for it 'USB cable' and 'Samsung new PC studio' and ive connected my phone to the computer through the USB cable and its not searching for the device it keeps saying 'the device cannot be opened because another program is currently using it.close the program to connect the device

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Anonymous

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  • Posted on May 11, 2011
Anonymous
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HI there,
I've personally gone through this circle...ugh.
First - Reboot your computer, and your cellphone. Turn them both completely off, and back on.
If that doesn't solve it,
Second - UNinstall everything to do with your phone. Drivers/Software/Etc. Once that's done, Reboot your computer. Now reinstall the drivers/software/etc, and when that's finished, plug your phone in, let windows find and install what it needs to.
If THAT doesn't work,
Sometimes windows installs your phone as a modem, and then as a usb disk. It may be possible that you machine recognizes the modem first and runs a process to coincide with that. FInd that process and kill it, and you should be good to go!

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  • Posted on Dec 23, 2012
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The software tells you clearly but, have you tried to set "Samsung PC Studio" option in Menu > Settings > Phone > PC Connection? It took me a while to realize :)

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Mamoon Haltam

Mamoon Haltam

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  • Master 695 Answers
  • Posted on May 11, 2011
Mamoon Haltam
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JUST RFESTART YOUR COMPUTER
AND RE CONNECT IT AGAIN

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