Presario C714NR gr983UA#ABA ALPS touchpad does not work I have updated the BIOS and uninstalled and reinstalled the drivers but it still does not work

Attach an external mouse. Most Laptops will allow you to connect and external USB mouse.

Click/tap the Start button, search for Device Manager, and select it from the list of results. Under Mice and other pointing devices, select your touchpad, open it, select the Driver tab, and select Update Driver. If Windows doesn't find a new driver, look for one on the device manufacturer's website and follow their instructions.

If those steps didn't work, try uninstalling your touchpad driver: open Device Manager, right-click (or press and hold) the touchpad driver, and select Uninstall. Restart your device and Windows will attempt to reinstall the driver.

If that didn't work, try using the generic driver that comes with Windows. Here's how: in Device Manager, right-click (or press and hold) your touchpad driver > Update driver software... > Browse my computer for driver software > Let me pick from a list of device drivers on my computer, select HID compliant mouse, select Next, and follow the instructions to install it.

If changing your driver doesn't help, there may be a problem with the touchpad itself. Contact your PC's manufacturer for help.

I suppose there is no hardware fault. Please reinstall touchpad drivers from the following website and try going into Mouse settings and check if scroll bar is enabled. Install the one apppropriate to your hardware for eg if your touchpad is ALPS install ALPS driver.

ALPS driver:

http://global-download.acer.com/GDFiles/Driver/TouchPad/TouchPad_ALPS_7.102.2002.208_W7x86W7x64_A.zip?acerid=633917164365142548&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%205532&OS=712&LC=en&BC=ACER&SC=PA_6

Synaptic driver:
http://global-download.acer.com/GDFiles/Driver/TouchPad/TouchPad_Synaptics_13.2.2.0_W7x86W7x64_A.zip?acerid=633917205086579178&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%205532&OS=712&LC=en&BC=ACER&SC=PA_6


Source:
Drivers and Manuals


Download free driver for notebook Acer Aspire 5532 Windows 7 XP Vista

Hello,

Each Touchbad should have basic functionality by default in every Operating system, letting it be used even when no driver is installed. However, try pressing FN and F7 together and see if the touchpad works again. Some people accidently press this FN + F7 key when they mute the sound with the FN + F8 key.

The FN + F7 is there to disable/enable the touchpad as some people use a USB mouse instead of the touchpad.

If you still need the drivers, here are the download links. Please choose desired driver by Operating system and Touchpad brand...

Acer Windows XP TP Drivers Synaptics
Acer Windows XP TP Drivers ALPS
Acer Windows 7 TP Drivers Synaptics
Acer Windows 7 TP Drivers ALPS
Acer Windows Vista TP Drivers Synaptics

My R3000 touchpad would not scrolll or allow double-tap. I downloaded the synaptics driver, not the ALPS driver on Compaq's site, and it works perfectly now.

You may very well find you ALPS driver installed on the laptop in question doesn't have a sensitivity setting.

In that case you can try locating this driver:
ALPS Touchpad Driver 7.2.302.105
I know it can be found on "www.softpedia.com".

Installing it may resolve your problem as it updates the lack of sensitivity settings in older ALPS drivers for touchpads that have the capability to discern the level of pressure being applied to them.

we can uninstall the drivers from device mgr and then reinstall from HP.COM.

do a BIOS update

You can try pressing the Fn + F7 key to activate it, if that does not help you can check in the BIOS if the touchpad is disabled.

Thank you for choosing Fixya

control panel > device manager > scroll down to mice and pointing devices > if touchpad is listed (may be symantic or alps} highlight and click uninstall. Reboot the laptop, windows will be forced to reload the drivers when it recognizes the device. It may ask you if it can search windows update for a fresh driver, allow it to complete the install. reboot

The issue could be with the corrupted touchpad drivers.
I recommend you to uninstall and reinstall touchpad drivers.
Press Windows key and R key simultaenously.
Type devmgmt.msc in Run window and click on OK.
Expand Mice and other pointed devices.
Right click on your Touchpad Synaptics or Alps and select Uninstall.
Also Update your driver after reinstalling them.

Try unistalling the touchpad driver, and reboot. The machine will find the touchpad and reinstall the driver automatically. These have a tenancy to glitch when using an external mouse, and this should clear it up. Let me know.