You are problable correct in thinking that the blades are clogged up. Unfortunately, you are also correct about the terrible design. The blades on Arcitec models can not be removed from the head assembly for cleaning
complaints can be made to Noreclo at 1-800-243-3050
Replacement head assembly can be purchase from shaveroutlet.com. See link below
http://shaveroutlet.com/shaver-replacement-parts/norelco-philips-rq10-arcitec-replacement-heads-p-353.html
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