There's no reason really not to open them. Find a place on the put it, click to recieve your gift. Now, if you're having problems getting them to open, or the item that you get not staying in your inventory, that would be a game error. Most likely due to lag/bad coding. Isn't really anything you can do to fix that, just wait and try again later, and hope you don't waste too many things in the process.
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