Can get to reset pswd?

I'm not an NE guru but I work on many others.
You really need an administrator for the Voicemail to reset the password.

Try this.

From an admin phone, enter the voicemail. Then select More, Mgr, ChBox, then enter the ext# you need to reset the password on. Then choose Reset Password (Select Yes when the system asks you if want to reset the password). You can access the reset extension's voicemail by entering the default code (0327).

Good luck.

I'm not an NE guru but I work on many others.
You really need an administrator for the Voicemail to reset the password.

Try this.

From an admin phone, enter the voicemail. Then select More, Mgr, ChBox, then enter the ext# you need to reset the password on. Then choose Reset Password (Select Yes when the system asks you if want to reset the password). You can access the reset extension's voicemail by entering the default code (0327).

Good luck.

The 9 option is not offered verbally but it exist. Press the 9 and then enter the 73738767793 at the Pswd prompt and answer the Reset pswd question with YES. The administrator password will be reset to default which is 120000 (2 digit extensions numbers), 1020000 (3 digit extension numbers), or 10020000 (4 digit extension numbers).

Follow this instructions to reset the Administrator password.

Press Feature 985 and dial 9 even though it is not listed as an option.

The display will show Pswd: dial 73738767793

The display will show Reset pswd? Press YES.

You should now be able to enter the default password.

2 digit extensions use 120000

3 digit extensions use 1020000

4 digit extensions use 10020000

The best thing to do at this point is to reset the admin. password.
To reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000.

To reset your voice mail password, press feature 983 the screen should say log:
enter 120000 (default password)
the display should say mbox, AA, and othr above the three soft keys
press the mbox soft key
the screen should say add, del, and chng above the soft keys
press the chng soft key
enter in the mailbox number you wish to reset the password on
press ok
the screen should say reset and next above the soft keys
press the reset soft key
press the Rls key
your password should be reset to 0000

Does reset pswd come up on the right hand side of the display if so there is a key just below that that you press called the soft key

sounds like you might have a BCM 50 Try feature 983, id:738662, pswd:266344. Hopefully the password wasn't changed.

Press feature 985
Extension of vociemail is displayed. Dial 9
PSWD: RESETSMPSWD (73738767793)
Reset PSWD? Press YES
Login will be changed to default (1020000 for 3 digit EXT's or 120000 for 2 digit)

How to Change a Mailbox Password
1. To access the voice mail system press "Feature".
2. Press "983".
3. When you see "Log:" enter "120000" for 2 digit extension numbers.
4. Press "OK".
5. Press "MBOX".
6. Press "CHNG".
7. Enter the mailbox number you wish to reset.
8. Press "Reset".
9. Press "Rls" to exit (orange button to the right of the number buttons).
Default password is "0000".

http://norstarsupport.com/index.htm

Changing your Voice Mail Box Password:
Feature 981
Pswd: enter your personal password
Press OK
Press ADMIN
Press PSWD or the # 4 key
<Display> Pswd:
Enter your new password (note: your password cannot begin with a zero "0")
<Display> Accept Password?:
Press YES
Your New Password has now been recorded!