Hello, I have x-lite on my computer, i can make VOIP cal for a limited time only, then I loose the DSL connection, and the dlink modem require restart (internet status went off). any support please

yes, some times happen if use a the regular phone
but the issues that when i use skype, it works normaly,..
sometime the voip with x-lite call stays for 2 mn and other for 9 mn max...do u think that maybe from the ISP has block the voip ?
thanks again yes, some times happen if use a the regular phone but the issues that when i use skype, it works normaly,.. sometime the voip with x-lite call stays for 2 mn and other for 9 mn max...do u think that maybe from the ISP has block the voip ? thanks again

That is unlikely, but it's worth investigating on that side. Call the ISP hotline to get the answer.

It could also be linked to the quality of your phone line. Make some tests to confirm/infirm that hypothesis. Go to the command prompt and run some ping tests on websites like www.google.com or www.yahoo.com and look out for packets loss. It will give you some information about the quality of your internet connection.

I don't know the mechanics of x-lite, so I cannot state about it's use of your bandwidth. Calling your ISP about this issue might give you the right solution to your problem. I reiterate this : it's really weird that a software causes your modem to drop it's connection, but curious as it it, it might be possible.

If possible, try to modify the MTU settings of your modem/router, this might help. That is unlikely, but it's worth investigating on that side. Call the ISP hotline to get the answer. It could also be linked to the quality of your phone line. Make some tests to confirm/infirm that hypothesis. Go to the command prompt and run some ping tests on websites like www.google.com or www.yahoo.com and look out for packets loss. It will give you some information about the quality of your internet connection. I don't know the mechanics of x-lite, so I cannot state about it's use of your bandwidth. Calling your ISP about this issue might give you the right solution to your problem. I reiterate this : it's really weird that a software causes your modem to drop it's connection, but curious as it it, it might be possible. If possible, try to modify the MTU settings of your modem/router, this might help.