Initial set up of delonghi ESAM6700 and it will not go past insert water spout stage. Even when spout inserted it does not recognise and we cant continue setting up the machine as it simply reads insert water spout on screen even though its inserted.

Based on the information provided, it is possible that there is an issue with the machine's internal circuitry or wiring. It could also be a problem with the control board or the sensors that detect the presence of the milk jug or hot water spout.

One possible solution is to try resetting the machine to its default settings. To do this, turn off the machine and unplug it from the power source. Wait for a few minutes before plugging it back in and turning it on again. This may help reset any internal settings that could be causing the issue.

If resetting the machine does not work, it may be necessary to have it serviced by a professional technician. They can diagnose and repair any underlying issues with the machine's components.

It is also worth noting that regular maintenance and cleaning of the milk frother and hot water spout can help prevent issues from occurring in the first place. Be sure to follow the manufacturer's instructions for cleaning and descaling these parts of the machine.

Overall, if the issue persists, it is recommended to contact Delonghi customer support or a certified technician for further assistance.

Maybe a very obvious question, but did you try descaling it?

Maybe if you unplug it it will reset when plugged back in or if there is a float that is stuck down.

is it switched on? have you pushed the start button etc ? more info please

Very gently in the centre of the orrifice .

1. Insert steam spout and push OK.
   

2. Fill your tank and add descale solution.
   

3. Go to program settings - Descale.
   

4. Follow the prompts on the readout.
   

5. After descale and rise are complete refill your water tank.
   

6. Your system should now work as normal.
   

Note: If you do not have a descale solution, run the above with just water. Remember to descale when you obtain a descale solution.

yes.

Hi there coffee person.
Have you tried disconnecting the machine from the power supply. As well as that check if there are enough coffee beans in the bean in the compartment and enough fresh water in the water tank. Not only this but is the compartment with the coffee "tablets" - full or empty. Fill or empty accordingly. Connect to power again, if the machine does not work the only advice have from here is "to clean the machine" as described in the manual or as you are used to.
Good luck
kolbrun

Check your programmed temperature setting; perhaps your machine has been set at low or medium.

Following are the instruction for Setting the Temperature from the manual for the ESAM6700.

Setting the Temperature

1. Press the P button to enter the menu;

2. Press the < or > until "Set Temperature" is displayed;

3. Press the OK icon;

4. Turn < or > until the required temperature (high, medium, low) is displayed;

5. Press the OK icon to confirm (or the ESC icon to cancel the operation);

6. Press the button to exit the menu.

For a hotter coffee, before delivery rinse the appliance through by pressing the Rinse icon and confirming with the OK icon. Hot water

flows out of the coffee spouts and heats the internal circuit of the machine so that the coffee delivered will be hotter.

For an even hotter coffee, heat the cups by rinsing them with the hot water.

I had this problem and the spout was blocked you can push a small wire through the hole in the midle of the large white spout