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Just bought an Xitel Inport Deluxe Lp Recorder and Ripper about 3 months ago. My computer crashed and had to get it repaired. Cannot find the cd jacket that the registration number was on. The Xiport Support said that the program is old and they do not have any of registration numbers on file. The program cost me $79.00 plus tax. What can I do?

ptmin377848 May 06, 2011

I have not been able to locate my receipt. As I said in my request the Xitel Inport Support said that they did not have any keys to this product with the serial number that we have. The serial number is IPMX513DFC2339. As you could not help me, please refund my $12.00 to my charge card. Thank you.

Peggy Thorns

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Anonymous

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Posted on May 06, 2011

Anonymous

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If xitel cannot/will not give you a replacement code you can sue them but it will be expensive. You have a right to a replacement acidification code if you can prove you purchased the software.
alternatively you could replace the software will freeware that will provide the same/similar capabilities.
An example is http://www.roemersoftware.com/free-sound-recorder.html

Anonymous

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Posted on May 05, 2011

Anonymous

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Try sending an email to [email protected]. Please remember that we only offer very limited assistance for LPRecorder and LPRipper as they are Legacy products. For all technical support inquiries relating to the CFB Software, please read the LPRecorder and LPRipper electronic user manuals or contact CFB Software at [email protected].

With the receipt of purchase in hand, contact the place you purchased this software from and see if they will send you a replacement key, or if they can lookup your original key. Else, there is not much to do besides purchasing the software again.

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