I have a neptune washer mah5500bww. It will fill with water but will not wash or spin. I have a error code Lr showing on controll pannel. Can you please help me
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The LR code means "locked rotor" which is just a way of saying the control is not seeing the motor turning.
Usually when the LR code is displayed the motor has stopped turning for some reason. By definition the LR code means the control has tried to turn the motor but was unable to.
The error code can be caused by to large of load, to much soap/suds in the water or a problem with the spin bearing. The cause of the LR message can be little problem like suds or a major problem like the spin bearing and sometimes it's difficult to pin down. could also possibly be the Water Inlet Valve w/Thermistor #22003834 needs to be replaced due to having Well Water with lots of sand, in the water it is not closing the valve properly allowing water to continue filling the tub, causing it to read the load being too heavy and also leaking out the front door
To pump out the excess tub water while failing to complete spin cycle; Enter Service Mode by simultaneously pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00” Pressing the Delicates key will lock the lid. Now press the Presoak keythe drain pump will turn on. Stop with off button or hit the Presoak key. This process is documented in the Service Manual.I would go to page 16 of the SM lower right hand part of page, Board Output Test and turn on the drain pump in service mode to pump out the tub. If I could ask you to do a little troubleshooting; It sounds like the wash/agitate cycle completes and you enter into the spin cycle of the selected wash cycle is that correct.When the wash cycle fails does the Cycle Status LED indicate that the washer is in the Spin cycle? With a empty wash basket no wash load in the basket and you start a Spin Only cycle will the Spin Only cycle complete? If the washer will start the cycle do you hear and loud Spin Only cycle noise such as metal against metal grinding noise? With the washer off and no clothes in the wash basket can you open the lid then Spin the wash basket as fast as you can in the CCW direction the only direction.The wash basket should spin CCW several rotations and coast down to a smooth stop dose it? I’m checking for Outer Tub increased bearing resistance…..Rich
It is possible for the water level/pressure switch to go bad. Other cause would be a faulty selector switch. You can test either one with an ohmmeter to see if it is faulty. You can also check out this info (copy and paste in internet address bar under a new tab)
replace water valve in the washer. Serial number is needed to find the correct part number. It's likely 22003834, but call any parts supplier with model/serial numbers to verify.
rapoyner
The "LR" error code means "locked rotor". It appears on the display after the machine has repeatedly tried to turn the motor. The cause of the problem could be the motor itself, the motor control board, the main control board or the wiring. If your washer is less then five years old most likely the parts are still under Maytag warranty. It has very sophisticated design and I wood recommend to call the Maytag authorized repair man even if the warranty is already expired.
Gendos
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