DeLonghi Esclusivo Magnifica ESAM3300 Espresso Machine Logo
Alan Hoare Posted on May 04, 2011
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Delonghi Magnifica Rapid Cappuccino machine. The Coffe Grinds Container full light will not go off when the container is re-inserted empty. Therefore the machine will not operate

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  • Alan Hoare
    Alan Hoare May 04, 2011

    Your advise did not work. Note that when door is open both lights flash then when door closed the grinds container light is on steady.

  • Alan Hoare
    Alan Hoare May 08, 2011

    Yes, thanks. I now have the machine operating normally again.

  • Anonymous Nov 04, 2011

    Alan - How did you get your machine working again? I have the same problem as you did? Thank you.

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2 Answers

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  • Posted on May 05, 2011
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Hi Alan,

This posting is back on the unsolved boards again. I cannot see what anyone else has told you and I don't know what you have tried. So, I'm starting fresh....

If your control panel is not reading that you have inserted the container, then one of several things could be wrong.
I imagine you have already checked and cleaned all the parts involved and made sure that the lids are sealing and the container is seated properly. Clean around the door to be sure it closes securely.

If all of these things are in proper order, then it could be that the control panel has gone bad. Is there a reset button somewhere on your machine? Have you tried to go through the descaling/cleaning procedure and restart the machine?

If none of this works, I would suggest contacting DeLonghi to talk to a technician. Here is a contact page I got from the internet: http://www.delonghiusa.com/index.php?texts&pid=3

You may have already found the contact site, but if all else has been checked and found to be ok, I think that is your only recourse now.

Hope this helps. If it does, I'd appreciate a 4 thumbs up. Thanks,

Handie Andie

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  • Master 1,833 Answers
  • Posted on May 04, 2011
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Hi,

Make sure that the tray was out of the machine for less than 8 sec in emptying. first remove the drip tray, empty the ground container, and replace the drip tray. Finally Leave the machine on while the grounds container is being emptied, and resetting the counter only takes place with the machine on.

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