Go to the following link and ask them to email you the directions. It worked for me and they emailed me a 16 page user guide for the same machine
http://www.deni.com/contact.asp
Or you can try
To go to http://www.deni.com/index.cfm?fuseaction=page.product&category_id=13&product_id=12 and click on the 5540 Ice Cream Maker Manual link near the bottom of the page.You will immediatly gain access to the manual in PDF format it includes recipes as well..There is anothe link below this which takes you to a few more recipes.
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