Canon MF8180C Color Laser MFC Printer Logo
Posted on May 03, 2011
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Display fax gives a warning "received in memory" we also have a warning "prepare black toner" We can not print the fax! What can we do?

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  • Expert 85 Answers
  • Posted on May 03, 2011
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Joined: May 02, 2011
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Generally the "received in memory" message is a result of the machines inability to print. I.E. It received a fax, attempted to print it, failed, and then stored it in memory to print once the issue has been corrected.

The Prepare Black Toner error is likely directly related. If the toner cartridge is empty, inserted incorrectly, or damaged it could be causing this error. Try reseating the cartridge by removing and reinserting. If that doesn't clear the error try replacing it with a new Canon branded cartridge.

As soon as you correct the printing issue the stored faxes will print.

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