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Card Stock/Thick Paper is not Fed From the Bypass...

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posted by ddar on Aug 11, 2008


The paper starts to feed, goes in about 1/4 - 1/2 inch, then twists a slight amount and the paper jam message comes on. We've tried everything. HELP!

Comment posted on Aug 11, 2008

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Solution #1

posted on Aug 11, 2008
Thanks for Trying (70)

Arius
Arius

Rank:Wiz Wiz
Rating: 81%, 205 votes
either the feed roller is slipping pls clean with moistened cloth, ensure that you have selected the right paper size in the properties once you have selected the print file pls
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