I had the same issue. When I started the machine it began agitating and then began to fill as if it is beginning the second rinse cycle - well I think it was.... SO, I threw in some towels and began the cycle at the second rinse part of the cycle. Low and behold, the next load started and finished just fine.
I hope this helps. This is just one of many issues with this machine, but luckily I haven't had to call the repairman yet! They all seem to revolve around the thing being out of sync.
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