Htc ozone (xv6175) will not boot stuck on windows6 1 screen . I removed the battery and held the power button down 30 seconds now it has a message that says- The device is unable to boot because either you have turned off the device incorrectly or tried to install an application from an untrusted source. Press send to reset your device or press any other button to cancel. The process will delete all your personal data and restore device to its factory settings

I am not able to to get to the today screen I am not able to to get to the today screen

Remove the battery while the phone is on. Hold down the power button for at least 30 seconds. Put the battery back in and press the power button. If your phone still hangs on the startup screen you may have a corrupt boot file. If your phone is still under warranty call your service provider and they will help you. If it is no longer under warranty contact HTC: 866-449-8358. Remove the battery while the phone is on. Hold down the power button for at least 30 seconds. Put the battery back in and press the power button. If your phone still hangs on the startup screen you may have a corrupt boot file. If your phone is still under warranty call your service provider and they will help you. If it is no longer under warranty contact HTC: 866-449-8358.