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hi Janet.
this is all i could find out. Turn off or unplug your Blu-ray player. Unplug your modem (and your wireless router, if it's a separate device) from power for 30 seconds. Plug in your modem and wait until no new indicator lights are blinking on.
https://help.netflix.com/en/node/57687
How do I fix my Netflix connection?Restart your home networkTurn off or unplug your streaming media player.Unplug your modem (and your wireless router, if it's a separate device) from power for 30 seconds.Plug in your modem and wait until no new indicator lights are blinking on. ...Turn your streaming media player back on and try Netflix again.Troubleshooting Network Connection Issues - Netflix Help Centerhttps://help.netflix.com/en/node/85Search for: How do I fix my Netflix connection?
Why cant I access Netflix?Netflix says 'Can't Connect to Netflix.' It typically points to a network connectivity issue that is preventing your device from accessing Netflix. Follow the troubleshooting steps below to resolve the issue. While in the Netflix app, tap the Menu button ( or )in the upper left corner.Netflix says 'Can't Connect to Netflix.' - Netflix Help Centerhttps://help.netflix.com/en/node/61114Search for: Why cant I access Netflix?
if you need more help go to this link. Netflix message can connect Google Search
Netflix Phone Number
Phone Number
888-638-3549
Press 0 at each prompt.
or they call you instead http://gethuman.com/call-back/Netflix/
Average Wait: 5 mins - 24 hours, 7 days
Netflix Phone Number
Phone Number
888-638-3549
Press 0 at each prompt.
or they call you instead http://gethuman.com/call-back/Netflix/
Average Wait: 5 mins - 24 hours, 7 days
Error: Cannot Connect to Netflix The following error messages indicate an interrupted connection to Netflix:Cannot Connect to NetflixCannot reach Netflix.comNetflix is Not AvailableNetflix is UnavailableUnable to Connect to NetflixAndroid Error: Connection FailedMost connection problems that prevent streaming occur on the device itself, or on the home network. In a nutshell, we will have you test the Internet connection on the device, log out and back into Netflix, restart your device, and restart your home network equipment.
Error: Cannot Connect to NetflixThe following error messages indicate an interrupted connection to Netflix:Cannot Connect to NetflixCannot reach Netflix.comNetflix is Not AvailableNetflix is UnavailableUnable to Connect to NetflixAndroid Error: Connection FailedMost connection problems that prevent streaming occur on the device itself, or on the home network. In a nutshell, we will have you test the Internet connection on the device, log out and back into Netflix, restart your device, and restart your home network equipment. .
Error: Cannot Connect to Netflix The following error messages indicate an interrupted connection to Netflix:Cannot Connect to NetflixCannot reach Netflix.comNetflix is Not AvailableNetflix is UnavailableUnable to Connect to NetflixAndroid Error: Connection FailedMost connection problems that prevent streaming occur on the device itself, or on the home network. In a nutshell, we will have you test the Internet connection on the device, log out and back into Netflix, restart your device, and restart your home network equipment.
The following error messages indicate an interrupted connection to Netflix:Cannot Connect to NetflixCannot reach Netflix.comNetflix is Not AvailableNetflix is UnavailableUnable to Connect to NetflixAndroid Error: Connection FailedMost connection problems that prevent streaming occur on the device itself, or on the home network. In a nutshell, we will have you test the Internet connection on the device, log out and back into Netflix, restart your device, and restart your home network equipment.
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