Arris SURFboard SBG900 Wireless Router (DHSBG900) Logo

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Posted on Apr 25, 2011
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I forgot my user name and password and I can not secure my Wi-Fi internet conection

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  • Master 12,061 Answers
  • Posted on Apr 25, 2011
electronic & computer repair&  servicre
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Hi well this isn't too much of a problem. What you need to do is simply reset the router, then simply log in via a browser and then set the WAP/WEP security codes again,or simply read the existing data?

broadband.motorola.com/noflash/customer_docs/user.../506705-001.pdf

broadband.motorola.com/noflash/customer.../507755-001.pdf -

www.retrevo.com > ... > Motorola Wireless Router Manuals -

Hi above are the links for your manuals.


There should/may be a small hole at the rear of the unit, (If NO hole etc, please see manual for how to factory reset) press the button in the hole for a few seconds this will reset the router back to Default settings, just as if it came straight from the factory. Then you can log in via a browser by typing in the address, like, 192.168.1.245... or whatever YOUR one is, it will be in the manual, then use the Default logon and password, then you can do whatever you want, once you are "In" the router.

This time copy/paste the data to a notepad document and save it for use later.

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Related Questions:

0helpful
1answer

NetGear router WGR614 v9. No manual, don't know user name and password so can't login to your site. Need an encryption key for this router. Cannot get a wireless connection to internet otherwise.

plug computer into ethernet port of router
Via blue ethernet cat5 patch cable
try user name admin
and password as password
try 192.168.1.1 ( later version of router ) or 192.168.0.1 for router ip address in an internet browser.
then look at the wi fi settings for wi fi security encrption key or add one if not set .
https://www.lifewire.com/netgear-wgr614-default-password-2624841
0helpful
1answer

Don't know how to connect to my home wifi

Connecting your Acer laptop to your home wireless network is fairly simple.
Before you begin you need to know the SSID broadcast name (Wi-Fi) network name and security passphrase (Wi-Fi network password).

Move the Wi-Fi switch to the "On" position.
Not all models have this switch.

Open the Windows Start menu and select "Connect To."
A list of available connections will appear.

Select "All" from the drop-down menu to view all available networks and connections within range.

Select the desired network and click "Connect."
Enter the security passphrase if prompted and click "Connect" again to join the network and gain wireless Internet access.
http://en.kioskea.net/faq/294-wi-fi-wireless-configuration-for-your-laptop - for-acer-users
0helpful
1answer

HOW DO I SWICH THE WIFI ON

Which model acer ???...
Connecting your Acer laptop to your home wireless network is fairly simple.
Before you begin you need to know the SSID broadcast name (Wi-Fi) network name and security passphrase (Wi-Fi network password).

Move the Wi-Fi switch to the "On" position.
Not all models have this switch.
Open the Windows Start menu and select "Connect To."
A list of available connections will appear.


Select "All" from the drop-down menu to view all available networks and connections within range.
Select the desired network and click "Connect."
Enter the security passphrase if prompted and click "Connect" again to join the network and gain wireless Internet access.

http://en.kioskea.net/faq/294-wi-fi-wireless-configuration-for-your-laptop - for-acer-users
1helpful
1answer

Ipod wi fi conection

Wi-Fi Functionality
  1. Connects over the last Wi-Fi network you used that's available.
  2. If no Wi-Fi networks you've used are available, iPod touch will scan for Wi-Fi networks and show a list of Wi-Fi networks in range. Tap a network and, if necessary, enter the password to join. Networks that require a password show a lock icon (307189_1.jpg) next to them.
  3. Option to manually enter your Wi-Fi network name/SSID (if the Wi-Fi network is configured not to broadcast or be displayed to the public). If necessary, enter the password to join.
When iPod touch is connected to a Wi-Fi network, the Wi-Fi icon (307189_2.jpg) in the status bar at the top of the screen shows connection strength. The more bars you see, the stronger the connection.
Wi-Fi Settings
  1. Turn Wi-Fi on or off.
    Choose Settings > Wi-Fi and turn Wi-Fi on or off.
  2. Set iPod touch to ask if you want to join a new Wi-Fi network.
    When you are trying to access the Internet, by using Safari or YouTube for example, and you are not in range of a Wi-Fi network you have previously used, this option tells iPod touch to look for another network. iPod touch will display a list of all available Wi-Fi networks that you can choose from. Networks that require a password appear with a lock icon (307189_1.jpg).

    If "Ask to Join Networks" is turned off, you must manually join a network to connect to the Internet when a previously used network is unavailable.

    Choose Wi-Fi and turn "Ask to Join Networks" on or off. If you turn "Ask to Join Networks" off, you must join new networks manually.
  3. Join a Wi-Fi network manually.
    Choose Wi-Fi, wait a moment as iPod touch detects networks in range, then choose a network. If necessary, enter a password and tap Join. Networks that require a password appear with a lock icon.
  4. Make iPod touch forget a network, so that the device doesn't join it automatically. Choose Wi-Fi and tap the arrow (307189_3.jpg) next to a network you've joined before. Then tap "Forget this Network."
  5. Connect to a closed Wi-Fi network (an available Wi-Fi network that isn't shown in the list of scanned networks).
    Choose Wi-Fi, then tap Other and enter the network name. If the network requires a password, choose Security, tap the type of security the network uses, and enter the password. You must already know the network name, password, and security type to connect to a closed network. Some Wi-Fi networks may require you to enter or adjust additional settings, such as a client ID or static IP address. Ask the network administrator which settings to use.
  6. Adjust settings to connect to a Wi-Fi network
    Choose Wi-Fi, then tap the arrow (307189_3.jpg) next to a network.
0helpful
1answer

I forgot my user mname and password for my wifi connection

You can secure your wireless network wit WEP or WAP code.
For know your security key Connect your router to computer with ethernet cable then you can access it with following default link.
http://192.168.0.1
or
http://192.168.1.1
If you are not able to access it with above ip then check your computers ip address gateway ip is your router ip try with it.
Then it ask for user name and password.
Type user as "admin" and password as "admin" or "password" or blank.
Then you can see configuration page of router.
Click on wireless settings then enable WEP Security then add WEP code .It is your password to connect wi fi.Then save settings and restart router.
Then you can connect your wi fi network with that code.
The old password is in * or # format so you need to enter new password.

Let me know if you need furhter assistance.
Thanks for using FixYa
0helpful
2answers

Wireless g router trouble no conectivity

You have to enable DHCP in your wi fi router.
For that connect your wi fi router to youe computer with ethernet cable.
Then access it with following link
http://192.168.1.1
or
http://192.168.0.1
type user as "admin" and password as "admin" or blank or "password"
then Enable DHCP.
Then save settings and exit router.
Also check your wi fi network adapter property Check TCP /IP settings enable ip get automatically.
Then it works fine.
Let me know if you need more assistance.
Thanks.

0helpful
2answers

I have wireless - router with built in dsl modem DGN2000. Working fine with my desktop but I have just purchased a laptop and have not been able to connect signal to it.

1. Dear! Check your notebook wireless settings and correct it if it is necessory.

2. Chekc your wireless router settings may it need to update for your notebook.

Good Luck
0helpful
1answer

How do i blok my so no one use it

You can secure your router with WEP key so everyone need password to connect your wi fi .
For that first connect your router to computer with ethernet cable.
Then access it with following link.
http://192.168.1.1
or
http://192.168.0.1
type user name as "admin" and password as "admin" or blank or "password"
then configure your router as WEP.
Then go to wi fi security and set WEP key it is your password to connect your internet .

Let me know if you need more assistanse.
Thanks.
0helpful
1answer

How can i ins tall my rangemax dual band wireless-n router wndr3300 to my laptop to setup wifi in my house

Connect your router to computer with ethernet cable.
Then access it with following link.
http://192.168.1.1 or
http://1921.168.0.1

type user name as "admin" and password as "admin" or blank or "password"

Then configure your router as WEP.
Then go to wireless and check that wi fi is enabled.

Then go to wi fi security and add WEP key it is your password to connect your wi fi.
Also enable dhcp if you want get ip auto to computers.
configure your wan settings as your internet service provider like dns ip addrses.
Then save settings and restart the router.

Now go on your laptop first turn the wi fi switch on your laptop .
Then check that your wi fi network adapter driver is proeprly installed.Also check in my network places that your wi fi is enabled.
Then double click on wi fi icon and click on "View wi fi networks."
then connect then enter password which you set in router wep key.

Let me know if you need more assistanse.
Thanks.
1helpful
1answer

Forgot my password and trying to connect my ipod is asking for password

access your router with flowing link
http://192.168.2.1

then type user name "admin" and password as "admin" or blank or "password"

then go to wi fi security then find wep or WAP key it is your password to connect your wi fi network.
Thanks for using fixya.
Please rate solution if it helps.
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