The DVR (Duo DVR VIP 722K) stalls in the playback of the recordings. This results in the receiver having to be reset to watch tv - very irritating. We have learned that it is better not to record two shows at the same time, but it is happening now when only recording one.

am_witek,

Our 625 receiver is not an HD model. Our current HD models are ViP 211/211k, 222, 612, 622, 722/722k, 922, and our Hopper receiver.

If you have any other questions, let me know!

Tommy Faust
DISH Social Media Representative

Hi my name is Mike Houston a Social Media Representative at DISH. With our Duo SD 625 DVR, it cannot receive HD signal, there will need to be an upgrade to our HD duo DVR systems. If you have any further questions about our DISH equipment please e-mail me at; [email protected]

Hi, poog_23350, I caught your post! How a Duo DVR receiver works is that the TV you have it set to record on will not allow you to change the channel while the recording is in progress. The other TV, that isn't recording anything, can be used freely to flip through channels.

In this case, it's TV2, the one upstairs in your daughter's room, that's currently set to record on while the downstairs TV is free to use. This can be adjusted by pulling up the Main Menu with the Menu button on the remote, selecting option 8, then option 5, and changing the TV1/TV2 setting there on the Record Plus screen.

If you'd like a receiver capable of allowing channel changing while recording a program, our VIP 612 receiver is a Solo receiver that acts like a Duo. What this means is that it has one TV output and two tuners. Along with being able to change channels while a recording is in progress with this type of receiver, you can also record two programs on two different channels simultaneously.

Hope that helps!

pwgasson,

Some noise from the receivers is normal as they are constantly updating the guide and checking for any software updates. How loud would you say the hum is, and is it constant or intermittent?

Tommy Faust
DISH Network

If you have a dual receiver, you can record to TV 2 and watch any program on TV 1. If you have 2 recordings taking place at the same time, you can only watch what is being recorded.

With a dual receiver, you can place the receiver in single mode and watch a different program even if 2 recording are taking place. In single mode both TV 1 and TV 2 will be watching the same program.

A solo DVR you can record to tuner 2 and watch what you want on TV 1. With the VIP 622 receiver, you have the Record Plus option, you can have all recording go to TV 2. If 2 recordings take place, then TV 1 and TV 2 are used.

Sounds like a signal strength issue. You may have either a low signal or something like a tree limb is blowing into the signal path dropping the signal strength to a point low enough to causes issues.

The ethernet port is not active on these receivers thus not allowing you to get on ine. There currently are no plans to activate this in the future but you may for an upgrade to a 722 which does allow this and is HD capable and has 300 hours of SD record tine available. Thanks for using Fix Ya.

Reset the DVR and it "found" the rest of the program recording. Not sure of the reason for the loss, but resetting works to correct it.

If you have a dish network system as listed in post a DVR 625 this is NOT possible, it will only work with VIP series Dish Network recivers. and they must be used on teh same model reciever such as Vip 722, tranfer to EXT HD then Watch on another 722!

Assuming that there is no loss of signal detected by the system and an 015 message being presented onscreen and that you have adequate record time available than your hardrive in the receiver is almost gone. You will need to have the receiver replaced. When this is done you will lose all recorded programs. The Dish Vip series of receivers offer a USB port that can be used to either expand the recording capacity of a DVR receiver with an external hardrive or if you get a non dvr unit e.g. 211, 222 you can eliminate the DVR fee each month by turning the option on for the external hardrive at a one time fee of 39.99. This will save you money by not paying the dvr fee anymore and alleviate having your recordings being lost if the receiver ever goes bad. I hope this assists you and thanks for using Fix Ya.