For how long have you been facing this issue ? If it's for a long time then it may be that you no Display driver installed in you Laptop. To check that you have installed the graphic Driver Please right devmgmt.msc As shown in the pic below and check if there is some information available in the Display Adapter ... if it say's default driver etc. Then you must need to install the display driver.
And 2nd: but in Rare case you can increase the resolution of you display setting to maximum and try to playing the movie.
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