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Anonymous
Anonymous Posted on Apr 21, 2011
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I have a canon pixma ip2770. I just had an ink refill for the first time but magenta ink won't work. I tried cleaning, deep cleaning, etc. but the other ink worked just fine except magenta. what should I do? thanks :)

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  • Anonymous Apr 21, 2011

    do we need to remove the ink before soaking it in water?

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  • Posted on Apr 21, 2011
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Sometimes after a refiling they cover a small air holes on the top of the cartridge when replacing the label. remove the label completely and try again.
Also the magenta might have been to empty for a refill to work correctly. There is a lower chamber in the cartridge that air can get into and stop the flow from the top section. This link below can help in that case. http://www.fixya.com/support/r3986425-unblock_print_heads
I hope this helps Regards GM

  • Anonymous Apr 22, 2011

    No the ink can stay in the cartridge, just pull the cartridge out and soak it in as is.

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