My MP250 printer/scanners prints fine but when I tried to use the scan function nothings happens. I do not get an error message or anything. Nothing happens. I just think its a 'user' problem. I don't know how to use it and I can't find a manual to help me.

read this;
Getting Error message the MFC 7860DW LAN cannot be found when scanning

With some of the HP all-In-One printers, the scan function will only work once the printer software (not just the drivers) have been installed on the connect machine.

Was this function working fine before? When you choose Scan => To Email, what the device actually do is launch the scanning software and scan it and save to temporary folder THEN open your default OUTLOOK email account and creates a new mail with the scanned file attached to it. So it could be a scanning software error or low in memory since the process requires an amount of memory.

So you better try to Scan => To File and see if the scanning completes. If you have problem with it, then try to reinstall the program of your printer and scanner in one.

scanning has nothing to do with the printing ...so ...in theory it has to scan just fine without ink at all in the printer ...so ..if you have unexpected errors...probably it has something to do with the operating system and the driver ...so ...first remove with the add /remove software ( control panel ) the driver ...and reinstall it clean ..if this would not fix the problem ....you probably have to reinstall the operating system as well cause it has issues that interfere with the accurate function of the scanner /printer

You have a bad scanner assy which will cost more to replace than a new printer.

Hi!

Try pluging the usb cable to a diffrent USB port.
Is it showing any error message?
Have you installed the print cartridges correctly?
Which OS(xp or vista or mac) are you using?

Please rate the solution and ask for any further assistance.

Thanks
Rylee

hi i have a same problem regarding to hp 1210 all in one printer .scanner .copier what i will do so that i can scan picture tnnx for answering my question this is my yahoo messenger [email protected] plz send your answer to this yahoo messenger

If it copies fine, then it IS scanning. If you are trying to scan to your computer then you will need to open the program and follow the instructions.

Try this:

-Uninstall your MP600 software, reboot, then re-install.

Just posted two solutions to my problems. see here.

http://www.fixya.com/support/t134648-scanner_not_working

Hope it helps